no PTZ after failed upgrade

[TonyC]

Hi everyone ,
I have two SD42212T-HN and I tried to update the firmware from ver V2.400.0000.9.R.4 tot a new one
V2.600.0000.0.R and it stopped @ 50 % .
camera is still working but it disabled the PTZ .
Device Type SD42212T-HN
Software Version 2.600.0000.0.R.T4.1216, Build Date: 2017-06-01
WEB Version 3.2.1.456631
ONVIF Version 2.42(V2.2.0.403029)
S/N 2Jxxxxxx33


the other one which i didn't messed up has this information
Software Version 2.400.0000.9.R.T4.1216.3N.NR, Build Date: 2016-05-25
WEB Version 3.2.1.348432
ONVIF Version 2.4.2
PTZ Version 2.04.26.RHNPHEB
S/N 2J022xxxxxBxx4
I can still reached te camera with the config tool but tried different bin files
but no succes
any one an idea ?
Thanks !

 

[mat200]

Hi everyone ,
I have two SD42212T-HN and I tried to update the firmware from ver V2.400.0000.9.R.4 tot a new one
V2.600.0000.0.R and it stopped @ 50 % .
camera is still working but it disabled the PTZ .
Device Type SD42212T-HN
Software Version 2.600.0000.0.R.T4.1216, Build Date: 2017-06-01
WEB Version 3.2.1.456631
ONVIF Version 2.42(V2.2.0.403029)
S/N 2Jxxxxxx33


the other one which i didn't messed up has this information
Software Version 2.400.0000.9.R.T4.1216.3N.NR, Build Date: 2016-05-25
WEB Version 3.2.1.348432
ONVIF Version 2.4.2
PTZ Version 2.04.26.RHNPHEB
S/N 2J022xxxxxBxx4
I can still reached te camera with the config tool but tried different bin files
but no succes
any one an idea ?
Thanks !

Hi TonyC

So the camera upgtade failed. Are you able to try upgrading or downgrading at this point, or is it hosed?

 

[TonyC]

Hi Mat200 ,

tried severall new firmwares but no success until i got the info
Index of /images/Firmware/PTZ_Control
and here I used the PTZ file and it's working again ,
but the PTZ ain't that smood anymore it goes in steps
so i'm still looking for the right solutions .
the only firmware he accepts is the one 2017-06-01 .
the newer one gave me a failure

 

[Sean Phelan]

Last week I received a new SD42212T-HN with the V2.400.0000 firmware. There was a tab for Easy4ip, but it didn't work; never went online.

After a fair amount of searching around I found this page http://www1.dahuasecurity.com/products/sd22204t-gn-3761.html
The firmware tab contains the "2.600.0000.0.R.T4.1216.3N.NR, Build Date: 2017-06-01" release, which installed first time for me, and Easy4ip worked fine. I haven't noticed any problems with PTZ, before or after the upgrade.

 

[mat200]

Last week I received a new SD42212T-HN with the V2.400.0000 firmware. There was a tab for Easy4ip, but it didn't work; never went online.

After a fair amount of searching around I found this page SD22204T-GN | Dahua Technology - Dahua Technology
The firmware tab contains the "2.600.0000.0.R.T4.1216.3N.NR, Build Date: 2017-06-01" release, which installed first time for me, and Easy4ip worked fine. I haven't noticed any problems with PTZ, before or after the upgrade.

Thanks Sean! Great to have you here helping us out.

And just in case you have not yet seen these notes:
It's easy to get swamped with information here, so I wanted to share some notes with you

Please check out @giomania 's notes:
Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

I have also made notes which are a summary of a lot of the reading I've been doing here,:
Looking for some advice and direction!

Have fun joining us here.

 

[jure123]

Hello

Problem PTZ with SD42212T-HN
I have the same problem, after the update ptz no longer works. Update I worked because of Easy4ip, now ptz and easy4ip do not work. If anyone can help I would be grateful.

Tnx

 

[jure123]

Thanks everyone
I found it, for now it seems to work ok
this is the link from which I downloaded the documents
the basic bin file should be inserted first, followed by the ptz file
link

Index of /Dahua/kamerove_systemy/Firmware/2017_a_starsi/05SD/01-Network Speed Dome/03-Lite Series

 

[jure123]

How to turn on face detection on this camera?