PTZ fails after firmware update

I think now you need a programmer, make a memory dump of a working camera and a memory dump of the camera that you ruined. Both dumps have been sent to my email, I will try to help you.
Many of the firmware from my archive were restored from memory dumps of serviceable cameras provided to me by users, it was not possible to find out the camera's "Hardware" to check compliance when performing firmware, so the "Hardware" is not checked.
As a result, you can easily flash someone else's firmware version and your camera will stop working.
Always check the compliance of the "DevID" firmware and your camera yourself so as not to spoil the latter
 
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I think now you need a programmer, make a memory dump of a working camera and a memory dump of the camera that you ruined. Both dumps have been sent to my email, I will try to help you.
Many of the firmware from my archive were restored from memory dumps of serviceable cameras provided to me by users, it was not possible to find out the camera's "Hardware" to check compliance when performing firmware, so the "Hardware" is not checked.
As a result, you can easily flash someone else's firmware version and your camera will stop working.
Always check the compliance of the "DevID" firmware and your camera yourself so as not to spoil the latter
Best regards! Thanks for respoder, but I see that I need to repair right now directly from the board. The problem is that I don't know if I need to disassemble any (Nand) or chip.I'm also going to send you the link to Aliexpress so you can see what model of camera I have. On the other hand I don't have another camera, the programmer I do know but I will need to compare it.

There's the link to my camera and I chose the 5 megapixel one. although I think that's all the same in Firmware since it's the same processor:

5MP PTZ IP Camera Wifi Outdoor AI Human Detection Audio 1080P Wireless Security CCTV Camera P2P RTSP 4X Digital Zoom Wifi Camera - AliExpress
 
I think now you need a programmer, make a memory dump of a working camera and a memory dump of the camera that you ruined. Both dumps have been sent to my email, I will try to help you.
Many of the firmware from my archive were restored from memory dumps of serviceable cameras provided to me by users, it was not possible to find out the camera's "Hardware" to check compliance when performing firmware, so the "Hardware" is not checked.
As a result, you can easily flash someone else's firmware version and your camera will stop working.
Always check the compliance of the "DevID" firmware and your camera yourself so as not to spoil the latter
but I don't see anything files in my Gmail?
 
помогите пожалуйста, системная версия V5.00.R02.00030747.10010.349917.0000010. Залил прошивку, на которую вы указали. Всё отлично работает, и онвив есть, и управление птз и зумом, но камера не переключается в ночь. После прошивки сбрасывал, в настройках камеры День/ночь 4 режима (цвет, авто, ч/б, умная тревога) Какой режим бы не выбирал - камера сбрасывает на умную тревогу
 
помогите пожалуйста, системная версия V5.00.R02.00030747.10010.349917.0000010. Залил прошивку, на которую вы указали. Всё отлично работает, и онвив есть, и управление птз и зумом, но камера не переключается в ночь. После прошивки сбрасывал, в настройках камеры День/ночь 4 режима (цвет, авто, ч/б, умная тревога) Какой режим бы не выбирал - камера сбрасывает на умную тревогу
сделайте экспорт конфигурации камеры и покажите мне файл
 
сделайте экспорт конфигурации камеры и покажите мне файл
Сейчас перепрошил на версию без онвива - сразу же переключилась в ночь, отлично работает, но при отсутствии онвива отвалилась с регистратора. Без проблем бы подключил по ртсп, если бы не управление, через него не работает ни зум, ни птз
 
Good day to everyone. IP Camera NZ4RN-20718A firmware version V4.03.R12.00035520.12002.047500.00000. The password is not known. How do I reset everything to factory settings? Delete the administrator password. And how to do it?