I have tried everything under the moon in all of the setting screens (probably 50 times by now). I disconnected the camera from my NVR and connected it directly to the router to see if there were any other options that might be available in the camera's web interface, but no dice. The only setting that seems like it could possibly (but not likely) be related to tracking is "auto tour". I've tried 100 different settings there and nothing changes with the tracking.
I've seen plenty of tutorials on how to enable/disable/configure "Smart Tracking" on other brand PTZ cameras (i.e. Hikvision). The configuration menus in my Alibi NVR are similar to Hikvision but there are no settings available for smart tracking.
Doesn't seem likely, but do you think there's any chance the smart tracking is enabled/disabled via some dip switch settings on the camera? From what I can tell the dip switches are for setting protocol, baud rate, etc. I really wish I could figure out who made this darn camera...