Push Notification Images for Vertical Cam

morrisky

Getting the hang of it
Jun 30, 2017
102
53
Anyone else seeing push notification images for verticals being cropped to just the center of the image instead of showing the whole image? Any way to fix this?
 
Provide example pictures.
 
Here is an example picture of a notification and a view of the camera.

I didn't notice this issue when I was on ios 10 but when I upgraded to ios 12 it seemed to start happening.
 
Last edited:
I have this same issue on Android and only started happening when i manually rotated the cam 90' for the front door.

The Push Notification image is now blurry and only shows the center (not the doorway to see if i have packages or the person there)

Anyone have or know of a fix for this?
 

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The Dev said it needed to be fixed in the iOS app when I had contacted him, but haven't seen a new release that fixes it at all. Strangely the notification image looks fine on my watch though.
 
This is now fixed in version 5.3.2.8 with the new app. Though the vertical alert images seem to be quite pixelated compared to their horizontal versions so I'm asking Ken about that.