Replacement Camera Setup

[bigredfish]

Try using the edit pencil icon and changing the password to the admin pass of the NVR

If that doesn’t do it my best guess is a firmware issue in your NVR. Provide the exact fw you are running and the full model name of your NVR and we’ll see if we can find an update.

 

[glennd]

I did that,then on that same window pressed connect then ok.
It sends the "Successfully Operated"message,but not coming online

 

[bigredfish]

I’ve been using these since 2016 and never have seen this. I gotta believe there’s some fw issue not allowing it to connect. It sees the camera and yet rejects registering it.

So after you verify the camera is good, the port is good, the cable is good, no weird network config, factory default cam and NVR, I would either try and upgrade the fw or replace the NVR

 

[glennd]

I’ve been using these since 2016 and never have seen this. I gotta believe there’s some fw issue not allowing it to connect. It sees the camera and yet rejects registering it.

So after you verify the camera is good, the port is good, the cable is good, no weird network config, factory default cam and NVR, I would either try and upgrade the fw or replace the NVR

I might look into doing a fw update first and see how that goes.I came up with the idea that it might be the power supply getting weak,so tried to add the camera with the other 3 unplugged.Then I opened up the nvr box,reseated all the plugs and looked for anthing unusual on th board,i.e. swelled capacitors,burnt spots.It looked fine except the board fan is noisy.

 

[Flintstone61]

Perhaps the 5442 is not supported by that NVR, if its older....5231's are 2mp cams...maybe the NVR doesnt recognize higher 4 MP cams?

 

[bigredfish]

Could be, very odd though, I’m running early 2017 fw on the same NVR no issues with latest cams….

Take that back, the one I was referencing that had the same V3 UI was a 4208-8P, a lesser model

 

[Flintstone61]

oh its pretty new...or pretty capable...

 

[Flintstone61]

Had you previously tried "Updating the firmware"? before you bought a new cam?

 

[glennd]

Had you previously tried "Updating the firmware"? before you bought a new cam?

I tried to update using the web service/IE and it failed.I downloaded it here,

https://dahuawiki.com/Thermal/DHI-NVR5216-16P-I_Firmware_Guide.Unzipped

the file and feed it to the web service under the System-Upgrade tab.

 

[bigredfish]

What is your exact NVR Model #?

 

[glennd]

What is your exact NVR Model #?

 

[bigredfish]

OK the firmware you linked to above isnt the right one for that NVR, its for an "I" model

From Dahua's site here is the latest factory FW for your model

Model page
NVR5216/5232-16P-4KS2E - Dahua Technology

On that page click Downloads then Firmware

 

[glennd]

OK the firmware you linked to above isnt the right one for that NVR, its for an "I" model

From Dahua's site here is the latest factory FW for your model

Model page
NVR5216/5232-16P-4KS2E - Dahua Technology

On that page click Downloads then Firmware
View attachment 173519

 

[glennd]

Trying to get Edge-IE Web Service back up.Its finding my 192.168.1.200,but doesn't see the nvr with new fw.Its using the default 192.168.1.108

 

[bigredfish]

OK make sure you're using a keyboard and mouse plugged direct into the NVR for setup, not wireless, reboot if necessary

 

[bigredfish]

Trying to get Edge-IE Web Service back up.Its finding my 192.168.1.200,but doesn't see the nvr with new fw.Its using the default 192.168.1.108

Yes it would default back to .108

 

[glennd]

Yes it would default back to .108

I can only use a wired usb mouse,the new fw still uses the gui keyboard.

 

[glennd]

All the old cameras are on.I don't have the new cam plugged in yet.
Doing a restart

 

[glennd]

The restart didn't get back to the web service.I'm on the Startup Wizard.

 

[bigredfish]

I can only use a wired usb mouse,the new fw still uses the gui keyboard.

right