Yes, I've reset it several times now each time I get the Hard reset msg followed by the wifi hotspot is available msg. The ip addr of the cam is as I said above Furthermore DMSS can't connect because it says that the device has been already added However it thinks it ip addr is still the old 192.168.1.132. You can't even delete the device unless it is connected. I've even tried putting another router right near the cam but it still only connects to the 192.168.3.xxx address. Someone nearby must have a wifi extender or something.