Not sure what the reflection is from.. appears to be a weird artifact from the target wearing a reflective vest. I watched the playback through the camera with the IVS rules showing. When he walks by the license plate, the camera sticks to the plate. So its something to do with the reflective vest and reflective plate.@th182 - it looks like the PTZ is behind a window or is the reflective gear giving off the second image?
If you have an SD card in the PTZ, suggest you watch a playback and turn on the rules info during playback. It appears to me that the PTZ is locking in to something else in the image and that is the reason why it stops tracking. You will be able to see that subject locking during playback in the GUI only, not thru BI. If that is the case, @Wildcat_1 knows all the tricks to fix that for you!
I watched through a bunch more clips from the SD card and when it looses a target it appears to be when the target and background are similar in color/contrast. I watched through a few days worth of clips and it did a fairly good job of tacking. If anything I need to play with the image settings more for night viewing to fine-tune it.
A successful track example. If it weren't for that tree I'm confident it would keep on tracking.