update: the camera ran without rebooting until the evening, for at least 7 hours, before doing any settings i thought i would take the plastic off the lens. the camera rebooted, i thought it was possibly because i may have moved the camera and it was resetting the ptz position. i added 2 ptz presets, 1 smart plan on preset 1 and 1 deep ivs on preset 1. it seemed to run well. it tracked and was active for at least a few hours. i left the web interface open on live view to help see if it rebooted. it ran all night and seemed good because the time in the web interface was still ticking this morning but when i went in front of the camera it rebooted. in hindsight i think it was the same thing when it rebooted before i changed any settings, i think it was the activity that caused the reboot not moving the camera. will continue testing and Andy has offered to teamviewer and have a look at the settings.