Blue iris suddenly used 80% memory since last update.

anijet

Pulling my weight
Joined
Mar 10, 2014
Messages
346
Reaction score
165
Location
CA
Have you contacted Ken? Seems it might be related to the later BI updates.
 

Cor

Getting the hang of it
Joined
May 5, 2017
Messages
167
Reaction score
17
@ anijet: yep , I send an email yesterday afternoon , no anwer yet . But I also have to say I am out of the year for support. Not sure If Ken will respond.

Cor
 

erensfd

Getting the hang of it
Joined
Nov 17, 2017
Messages
48
Reaction score
32
Location
Chicagoland
Same issue here, which started after updating to 4.64.12 x64. Within a day or two, both CPU and ram usage more than doubles compared to usual (I have been running the same setup for over 6 months now). Restarting the Blueiris service fixes the issue until it starts again. I tried the limit decoding option, which seemed to help for a few minutes only. I also confirmed that I have had the same video card driver for 4 months now.
 

arion

n3wb
Joined
Jun 11, 2016
Messages
5
Reaction score
2
I have the same issue. Had a laptop running all my cameras until last weekend. We upgraded to a win10 i5 7400 with 12gb ram machine. It was working fine for a bit and then noticed windows notifying me I am out of ram. It does it no matter what I try. Blue iris is using 97% of the ram. If I restart the service, or computer, ram usage goes way down. After a while, it creeps back up to nearly 100%. I am going to try downgrading BI. This win10 machine is dedicated to BI, so I hope it is not my machine!
 

fenderman

Staff member
Joined
Mar 9, 2014
Messages
36,897
Reaction score
21,250
I have the same issue. Had a laptop running all my cameras until last weekend. We upgraded to a win10 i5 7400 with 12gb ram machine. It was working fine for a bit and then noticed windows notifying me I am out of ram. It does it no matter what I try. Blue iris is using 97% of the ram. If I restart the service, or computer, ram usage goes way down. After a while, it creeps back up to nearly 100%. I am going to try downgrading BI. This win10 machine is dedicated to BI, so I hope it is not my machine!
search memory leak and install the proper intel driver.
 

arion

n3wb
Joined
Jun 11, 2016
Messages
5
Reaction score
2
Fenderman,

Thanks. I have searched and will give the solutions a try.
 

Cor

Getting the hang of it
Joined
May 5, 2017
Messages
167
Reaction score
17
@ Fenderman; in my case, that is exactly what I did, and worked 2-3 moths ago . But now , even the oldest video driver I am able to download from the intel website causes the same problem.

I send Ken about 4-5 days ago an email , but up till now no answer.
Cor
 

fenderman

Staff member
Joined
Mar 9, 2014
Messages
36,897
Reaction score
21,250
@ Fenderman; in my case, that is exactly what I did, and worked 2-3 moths ago . But now , even the oldest video driver I am able to download from the intel website causes the same problem.

I send Ken about 4-5 days ago an email , but up till now no answer.
Cor
do you have an active support plan? try emailing again...also try the latest release..
 

Cor

Getting the hang of it
Joined
May 5, 2017
Messages
167
Reaction score
17
@ Fenderan , no unfortunately , the support plan has expired. Just paying for support for 1 question , that is a bit over the top for me , especially when it is most likely a bug.

Next week I am home again , and will try the update from yesterday , I keep my fingers crossed
 

fenderman

Staff member
Joined
Mar 9, 2014
Messages
36,897
Reaction score
21,250
@ Fenderan , no unfortunately , the support plan has expired. Just paying for support for 1 question , that is a bit over the top for me , especially when it is most likely a bug.

Next week I am home again , and will try the update from yesterday , I keep my fingers crossed
Support costs money..thats how it works with every piece of software...even if its a "bug"..its 30 bux for the year....most others charge much much more for support...
 

Cor

Getting the hang of it
Joined
May 5, 2017
Messages
167
Reaction score
17
And you're absolutely right.
 

techfun

n3wb
Joined
Aug 29, 2015
Messages
19
Reaction score
7
Well this one looks like an Intel bug to me. Re-posting my own experience that I posted on the other thread...

I can confirm no memory leak or CPU issues with 4.6.5 on NUC6i7KYK.

I upgraded to NUC6i7KYK recently and immediately ran into memory leak and high CPU issues. Windows installed 22.20.16.4749 graphics driver by default which was obviously broken.

Later I tried latest graphics driver 23.20.16.4849 which was no good either. Finally settled on 21.20.16.4664 following some people's advice here and it's been stable since then. This forum was a tremendous help in troubleshooting the issues.

Here are the steps that worked for me:

1) Uninstall BI, reboot
2) Install 21.20.16.4664, reboot
3) Install BI 4.6.5, reboot

10 x Hikvision cameras at a total 32 megapixels @ 15 fps. The CPU has been stable at 20% for the pas couple of days.

NUC6i7KYK
i7 6770HQ
16GB RAM
Windows 10 Pro
d2d
'Limit decoding' disabled on all cameras

I followed this guide to disable future graphics driver updates..

How to Prevent Windows from Automatically Updating Specific Drivers
 

bbakels

Young grasshopper
Joined
Nov 4, 2017
Messages
53
Reaction score
4
Well this one looks like an Intel bug to me. Re-posting my own experience that I posted on the other thread...
Well exactly same issue and teied also 21 which seems to work fine but i get framerate dropping to zero. With that driver version, which happens after some minutes running

Anyone else seeing this as well


Verzonden vanaf mijn iPhone met Tapatalk
 

techfun

n3wb
Joined
Aug 29, 2015
Messages
19
Reaction score
7
Well exactly same issue and teied also 21 which seems to work fine but i get framerate dropping to zero. With that driver version, which happens after some minutes running

Anyone else seeing this as well


Verzonden vanaf mijn iPhone met Tapatalk
My frame rates are steady at 15 fps. Did not notice any dropped frame rates.
 

bbakels

Young grasshopper
Joined
Nov 4, 2017
Messages
53
Reaction score
4
The strange thing with the 21 version is that they drop and come back but i also see it in my recordings. This does not happen with HA disabled, however i did a clean install of the 21 driver and removed eveything from the 23 version, maybe that helps. Running now 30 min.... keep ya posted


Verzonden vanaf mijn iPhone met Tapatalk
 

Cor

Getting the hang of it
Joined
May 5, 2017
Messages
167
Reaction score
17
Nope ..... day before Yesterday I instaled 4.6.5. it looked promising , but overnight the RAM went up to 8 GB again ( 80%). I rebooted the computer , but again after about 10 hours from using 4 GB it went up to 8 GB with an unresponsive computer. :(

Cor
 

bbakels

Young grasshopper
Joined
Nov 4, 2017
Messages
53
Reaction score
4
Mine issues are resolved by use of the 21 version intel driver


Verzonden vanaf mijn iPhone met Tapatalk
 

techfun

n3wb
Joined
Aug 29, 2015
Messages
19
Reaction score
7
Nope ..... day before Yesterday I instaled 4.6.5. it looked promising , but overnight the RAM went up to 8 GB again ( 80%). I rebooted the computer , but again after about 10 hours from using 4 GB it went up to 8 GB with an unresponsive computer. :(

Cor
Which CPU and graphics card do you have?

21.20.16.4664 did not work for me when I installed it while BI was running as a service in the background.

You need to uninstall BI first, then install the driver and BI. Reboot after each step to clear the memory.
 

Cor

Getting the hang of it
Joined
May 5, 2017
Messages
167
Reaction score
17
-Asus H110M-A-M-2 H110M-A/M.2 | Motherboards | ASUS USA
- I7-7700K, 4,26ghz, 8MB, 2x DDr4
-16 GB RAM.

No graphic Card.

oh really ..... uninstall BI firsto_O .? Couple of months ago , when I had the first issue with BI and memory leak with Hight CPU , I installed 21.20.16.4664 , BI was still running than.

But it is worth a try... I will do that tomorrow.

Cor
 

Cor

Getting the hang of it
Joined
May 5, 2017
Messages
167
Reaction score
17
Wait and see ... just uninstalled Blue iris , rebooted , uninstalled the video driver - rebooted , installed the video driver .....4664 , rebooted and installed the latest blue iris full download version , I noticed my settings were automatically imported.

I really hope this solves the RAM issue.
I will report back tomorrow :blankstare:

Cor
 
Top