Blue iris suddenly used 80% memory since last update.

Discussion in 'Troubleshooting' started by Cor, Nov 26, 2017.

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  1. Cor

    Cor Young grasshopper

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    And you're absolutely right.
     
  2. techfun

    techfun n3wb

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    Well this one looks like an Intel bug to me. Re-posting my own experience that I posted on the other thread...

     
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  3. bbakels

    bbakels Young grasshopper

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    Well exactly same issue and teied also 21 which seems to work fine but i get framerate dropping to zero. With that driver version, which happens after some minutes running

    Anyone else seeing this as well


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  4. techfun

    techfun n3wb

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    My frame rates are steady at 15 fps. Did not notice any dropped frame rates.
     
  5. bbakels

    bbakels Young grasshopper

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    The strange thing with the 21 version is that they drop and come back but i also see it in my recordings. This does not happen with HA disabled, however i did a clean install of the 21 driver and removed eveything from the 23 version, maybe that helps. Running now 30 min.... keep ya posted


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  6. Cor

    Cor Young grasshopper

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    Nope ..... day before Yesterday I instaled 4.6.5. it looked promising , but overnight the RAM went up to 8 GB again ( 80%). I rebooted the computer , but again after about 10 hours from using 4 GB it went up to 8 GB with an unresponsive computer. :(

    Cor
     
  7. bbakels

    bbakels Young grasshopper

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    Mine issues are resolved by use of the 21 version intel driver


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  8. techfun

    techfun n3wb

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    Which CPU and graphics card do you have?

    21.20.16.4664 did not work for me when I installed it while BI was running as a service in the background.

    You need to uninstall BI first, then install the driver and BI. Reboot after each step to clear the memory.
     
  9. Cor

    Cor Young grasshopper

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    -Asus H110M-A-M-2 H110M-A/M.2 | Motherboards | ASUS USA
    - I7-7700K, 4,26ghz, 8MB, 2x DDr4
    -16 GB RAM.

    No graphic Card.

    oh really ..... uninstall BI firsto_O .? Couple of months ago , when I had the first issue with BI and memory leak with Hight CPU , I installed 21.20.16.4664 , BI was still running than.

    But it is worth a try... I will do that tomorrow.

    Cor
     
  10. Cor

    Cor Young grasshopper

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    Wait and see ... just uninstalled Blue iris , rebooted , uninstalled the video driver - rebooted , installed the video driver .....4664 , rebooted and installed the latest blue iris full download version , I noticed my settings were automatically imported.

    I really hope this solves the RAM issue.
    I will report back tomorrow :blankstare:

    Cor
     
  11. Cor

    Cor Young grasshopper

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    YES!!!!!! , it is working now. Not sure though if it was due to update 4.6.5.2 or that I first uninstalled Blue iris , uninstalled the video driver , rebooted in between and than installed the video driver and Blue iris again.

    Anyway I am very happy that my system is working normally again :)
     
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  12. techfun

    techfun n3wb

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    I can assure you it's the steps you followed that makes it work.
     
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  13. Q™

    Q™ Known around here

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    How are you able to make such an assurance? How many people have you had reproduce this fix?
     
  14. Cor

    Cor Young grasshopper

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    Nooooo ........ I checked this morning again , and again 85% RAM which is almost 8GB according task manager .
    :mad: ..... very very annoying
     
  15. erensfd

    erensfd n3wb

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    I still have this same issue. BlueIris starts with 7-8% cpu and 800mb of memory usage, which has been typical with my current setup for the last 6 months or so. After a day or so the cpu usage climbs up to 40% and ram usage goes to 1.5gb, and one or more of the cameras starts being displayed with a lag on the screen. Restarting the BlueIris service fixes the issue until it happens again.

    I haven't reported this to Ken since my support plan has also expired. I will probably pay and send him an e-mail after. From now on, I will download every full version update in case this happens again, so that I can go back.
     
  16. fenderman

    fenderman Staff Member

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    if this was happening for 6 months its not a bi issue but rather an intel driver issue...install the correct driver without the memory leak.
     
  17. Cor

    Cor Young grasshopper

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    I even tried the oldest driver I could download from intel :(
     
  18. erensfd

    erensfd n3wb

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    I should have been more clear. I meant to say that the computer has been running with the same setup (cameras, settings and hardware) "without any issues" for 6 months. This issue started after I upgraded to 4.6.4.12 and 4.6.5.2 did not fix it. I have been using the same Intel drivers since July.
     
  19. fenderman

    fenderman Staff Member

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    search the forum..there is a link to an ftp site that has the old versions
     
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  20. Cor

    Cor Young grasshopper

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    I don't understand it.

    When I first posted all was OK , it was for about 40 hours I think. I rebooted , than it was OK for about 20 hours. Yesterday , I noticed 89% RAM usage , about 12GB. I rebooted, now about 24 hours later I check again , cpu stable at 31%, RAM still at 4.2 GB.

    Can it be that something triggers the RAM percentage to creep up very fast suddenly?

    Cor
     
  21. arion

    arion n3wb

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    Hi guys. Updating my Intel graphics driver fixed my issue. With that said, windows automatically installed the driver it thought best from Windows update after I updated the driver manually. This caused my memory issue to come back after a couple days of working great. I initially thought updating the driver did not fix the issue. Windows automatically updating the driver from Windows automatic updates caused my issue to come back. I looked up how to keep windows from updating drivers automatically and applied the change in settings for this effect. Now I have no memory usage issues. I wanted to say this because it was not immediately apparent to me as i just thought my issue came back after I changed the driver. Hope that helps somebody.
     
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