Hi All,
I'm trying to get a Hikvision DS-HD1 working and it's been a struggle so far. These posts have been helpful, unfortunately I'm coming into them 312 pages and 3 years late!
For whomever manages the
DOORBELL 101 article, I'd like to suggest a couple of adds that I have learned so far...
When I first connected my doorbell I got the fast flashing red light and I couldn't find anything online that helped. The product documentation simply says it means "doorbell exception" -- about as useful as a sack of wet mice. Anyway, once I added the power module to the chime, as suggested in the 101 article, I got a blue light and was able to connect. I had read somewhere that the power module was only needed for mechanical chimes and mine are electronic so I had skipped that step of the install. In the 101 article, the only mention of FLASHING RED is left blank, so maybe add this as a note there?
Another one that has driven me crazy and I've been struggling with ever since I finally got that glorious blue light was that the doorbell would drop off the wifi exactly every 5 minutes... like clockwork. I just stumbled across a few posts about 136 pages into this thread and it was mentioned that the doorbell tries to ping it's gateway to determine if it has internet connectivity and if the ping fails, it drops and reconnects to wifi. I have my DHCP sever set so that the camera doesn't get a router or DNS information since I have no desire for my cameras to talk to the outside world. Instead of pointing the camera to the gateway, I just pointed it to another dumb device on my network... something that it could successfully ping. Where my camera wouldn't stay connected for more than 5 mins, it's now been online for almost a hour! This also isn't mentioned in the 101 article but was so much help to me.... but very hard to find.
I have a few problems with the camera that I still need some help with...
1) In iVMS-4200, I am not able to get motion events to work. In the live-view panel, if there is motion, I see the little red alarm indicator but I can't seem to get an event triggered. I do get PIR Alarm event alerts and I can get iVMS to trigger an "Alarm Triggered Pop-up Image" with PIR, but not with a Motion Detection event. This is all translating into nothing getting recorded to the storage server. I am not using internal SD card storage. All of my cameras record to a single iVMS Storage Server. I have about 20 cameras that work just fine in iVMS and have set this one up the same as the others, but it's just not working. Are there special steps I need to take to get recording and motion event triggering to work with this camera in iVMS? I've tried with iVMS versions 2.6.2.7 and 3.4.0.10.
2) When I press the doorbell button, it makes the ringing sound out of it's speaker and then the blue light goes off for a couple seconds and then comes back on again. Is that the expected behavior? I'm worried that the blue light going out is a problem indicator.
3) The doorbell is not ringing any of the chimes. In my house, I have one doorbell and three electronic chimes... one on each floor. Electrically, the transformer is connected to the middle-floor chime and the other two branch off of it. I installed the power module in this "central" chime. As mentioned above, this made the red flashing light turn blue. As far as I can tell, camera power is stable. Does this indicate I need a more powerful transformer? My current transformer is a 3-post model and it looks like it's currently wired to the 16v/10va posts. There are 24v/20va posts that I could use. If I simply swapped the wire on the transformer, would that give the doorbell the power it needs? The chimes are listed at 16v... would bumping the line to 24v hurt them? Or should I get a 16v/30va transformer instead? Would 30va overheat the camera?
If this was the wrong place to ask these questions, please forgive me and point me in the right direction.
Thanks to you all in advance