Hi Andy, I've seen in some posts that you provably can help me, I've upgrade it my nvr to version 4 and now I've the boot logo and then the nvr reboots, Are there any options to restore the nvr? or the only way is send it to Dahua?
I ordered a " IPC-HDBW4231F-E2-M 2x2MP Starlight 3.6MM Lens IR Mini Dome Network Camera English Version" from your Amazon store on August 23, 2019, and it has recently begun failing. The Camera worked flawlessly for the better part of the year, but now it won't stay on for more than 12 hours without a reboot, and in some cases requires me to physically disconnect/reconnect it from my PoE switch in order for it to resumer operations. I'd like to apply for a warranty repair on this camera. How do I go about that since I bought through amazon and not Ali Express? Thank you.
Hello Andy, just wondering if you received my email a few days ago about the problem with one of the twelve Dahua cameras I purchased from you? I had just a great experience from you originally, but I haven’t heard back on this issue. I hope everything is okay. Please let me know. Kind regards, MLuck