Recent content by Rockford622

Ok, I just did that and it worked. I tried that earlier (must have been using the wrong key) and it said something like “this key is already registered”. Thank you for the suggestion.

I don’t see how there is a way to get out of evaluation mode considering the one way to do that, is inaccessible. Unless there is something I’m not understanding.

So, I am in evaluation mode as well now. BI has not been successful in checking for updates lately, so I assume this is a related issue to the website being down?

Support got back with me and reset my license and it worked perfectly! Huge lesson learned. Thank you everyone for your suggestions.

Thank you for the suggestion. I gave it a try and it did not fix the problem unfortunately. Not sure how the internal mechanism for BI works to determine registration, but it must be fairly sophisticated. So here's the deal. The new computer I am running this on is really a virtual machine...

If that was documented somewhere, then I accept responsibility for not doing my research first. I had no idea that activating Windows 10 Pro would "cause" Blue Iris to believe it was a totally different PC. Problem is, my license is associated with a computer that I can't ever get back to (my...

Thank you for the response. The key I used worked just fine to activate Blue Iris (it's the original product key, not a maintenance key...which is up date through 2024 anyway). The problem started when I activated Windows. That somehow made Blue Iris go back into Demo Mode. I now get this...

Yes, I have emailed support about this, but wanted to post in here in case anyone has any ideas on what I can do before support gets back to me. I have an older Windows 10 Pro PC (retail license) with Blue Iris installed and wanted to move my Windows 10 Pro license to a new Windows 10 Pro...

I updated as well and it is now gone! Thank you for the response.

Wow, you were 100% correct! That was it. This must be something new, because I have no use for a ,jpg alert image, and I have never seen this before. Agreed, if there is no image, it should just say nothing at all.

When using the console app and viewing alerts for any given camera (cameras record continuously). each thumbnail says (no file) next to the duration. Does anyone know what this means? Does it mean there is no video file that represents the alert? If so, I believe it used to refer to the...

I've had this reoccurring alert in my Blue Iris log for quite some time and it's getting really annoying and I'm not sure the root cause. I have 2 Western Digital Purple hard disk drives in my system, a 2 TB and a 6 TB. Half of my 14 drives record to 1 and the other half record to the other...

Thank you, got it all sorted out. Nice feature, but I have each camera put it's own date and time in the video.

Yep, and apparently this is a new feature. It's taken care of now as I have turned it off for each camera on the Webcast tab. I have each camera add the date/time so having BI do it for me is unnecessary. Thank you!

I have 2 Dahua cameras that I use for LPR duty and have the video overlay checkbox turned off (always have). These cameras only record on motion. Live video displays properly, no date/time overlay. When motion is detected, suddenly BI puts the date/time in the lower right corner (where it...