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Just installed this cam to my BI family. Everything working except any PTZ, Presets or zoom functions. I can use camera in my browser just fine. Just BI not working. In the cam setup, it says it uses DH-SD1 protocol. It can be switched to DH-SD3. Any ideas please?

I am struggling with the Scheds and profiles functions. Spend a long time reading and watching videos on setup and use, but find my settings do not work. My needs are very simple. I want BI to switch profiles manually only. I do not want to use any scheds at all. My HA controller simply sends...

My PC reboots every 24 hrs. BI runs as a service. When I try to connect from WAN via the BI app, not connecting. I have to actually remote into my PC and log in before BI kicks off and accepts wan connections. What is the fix to this? I should not have to log into my PC to access BI server.

I am running BI on my Win 7 Ultimate 64 PC. Dedicated 2tb HDD, 6 cams, BI CPU is 25-30%. 970nb ram. My PC runs 24/7 ans tasked to reboot every 24hrs. While BI runs a few cams go in and out of signal. NEVER is there signal loss while I monitor these cams with tinyCam Pro. So I know that actually...

Anyone have a FW hack for this Chinese cam?

I use a Vera controller in my HA system. I have a scene setup to fire if my front door opens. This scene sends a cgi call to a cam to move to a preset position, time out 2 minutes, and move back to another position. It works fine. Once this cam moves, I want BI to record a snapshot alert and...

I can log into the cam via Chrome or IE and go to config ok. However I cannot see a video stream. I installed webconnect plug in as requested, but still no video so I cannot set up motion or make video adjustments. I know Chrome no longer uses java, but there must be a way to view this cam via...

I was able to troubleshoot BI V4 and now have it stable. Now I wanted to install a fresh copy of BIT 1.1.0 on my Win 7 64 PC I set the installer to run as admin and started. It came up wit a access copy violation on comctl32.dll and I aborted the install. Has this come up with others? (I'm...

Can you describe how to completely uninstall BI Tools please?

I run BI4 (server mode)on a WIn 7 64 with 5 IP cams (hardwire) Since upgrading to BI 4, one of my cams just freezes up showing a static pic (not greenscreen). Not recording or doing anything. I can log in directly from my PC to the cam and it is up and working fine. Even if I connect to it...

I have a cam that I cloned and they are both the same config. When I look at status>cameras the cloned cam(ENI cloned) displays a bitrate fine. The same cam (ENI) show "-" as the bitrate. Is this a bug in BI 4?

I have a cam that moves to a preset when triggered by a security sensor. What I want is for BI to take 3 snapshots after it moves to this preset. How can I do this?

I am trying BITools for the first time. It is installed and I pointed it to my BI folder in my C drive. My actual BI cam files write to another data drive as my C drive is a SSC drive. BI itself works fine and is running on my Win 7 64 as a service. My first problem is the weather overlay. It...