Dahua 2MP 25x Starlight IR PTZ Network Camera (SD49225T-HN)

Crazykiller said:
Do i understand it Right, you have also IVS in your presets which are set to record and that collides with the triggers?
I don’t have any IVS rules in the PTZ, only in the other cams which trigger the PTZ. At the moment I’ve set the PTZ to face detection.
Click to expand...

Yes, that is what was causing the PTZ to not go back to the HOME preset. If I had a trigger set up on another camera with record, and the PTZ was triggered to go a a preset position and that also had an IVS rule set up also with record, then once the event times out the PTZ would not go back to the HOME preset. I know it is a little odd to do it this way, but I wanted different shots of an intruder (different angles of view and recordings), but it just did not work out. Once I deleted all the presets for both the triggering camera and the PTZ, recreated them this time without the PTZ presets recording, everything started working with the PTZ going to it's HOME position. Note I also had to sync everything in the NVR, too.
 
Hi- I've had my SD49225T-HNI bought from Andy for a couple of years. I had a a Windows 7 PC at the time. I first put the address 192.168.1.108 into Firefox's address bar. I got a notice I'd have to install "the plugin." I clicked on it and it got installed in Internet Explorer! (What is the plugin, anyway? It's installed in C:\Program Files\webrec\Torch\3.0.0.3). Anyway, I did what I wanted and I could control the cam and do the manual surveillance I needed.

I put together a new PC a year ago running Windows 10. Went through the same routine and got the plugin installed in IE. Windows protested that I should be using the Edge browser, but I ignored it. Been living happily ever since. UNTIL yesterday, when Win 10 updated itself to the May 1903 update. No more IE! It's gone. along with my PTZ plugin.

I entered the IP address into my Firefox and got a notice I'd have to install it in Chrome. But I don't want to install Chrome! I don't need an NVR right now- just want a plugin for my Firefox- or a stand-alone program/app for Windows 10.

HELP! What are my options? Thanks - Dave
 
Firefox and Chrome stopped supporting plugins a year or two back. Plugins add functions to browsers that they can’t do otherwise (like playing certain video formats directly from cameras).

IE 11 is still in 1903, you may need to click the Start menu and type ‘internet’ to find it. Once you do, right-click and pin it somewhere.

Dahua has been updating camera firmware so it works with Firefox and Chrome without a plugin. I don’t think this camera model has been updated yet though.
 
Win10 still has IE, although it favors Edge. Look at this location for IE: "C:\Program Files\internet explorer\iexplore.exe"
 
weigle2 said:
Yes, that is what was causing the PTZ to not go back to the HOME preset. If I had a trigger set up on another camera with record, and the PTZ was triggered to go a a preset position and that also had an IVS rule set up also with record, then once the event times out the PTZ would not go back to the HOME preset. I know it is a little odd to do it this way, but I wanted different shots of an intruder (different angles of view and recordings), but it just did not work out. Once I deleted all the presets for both the triggering camera and the PTZ, recreated them this time without the PTZ presets recording, everything started working with the PTZ going to it's HOME position. Note I also had to sync everything in the NVR, too.
Click to expand...

Hmm, i didn’t hat any IVS rules for any presets. The PTZ records 24/7, so for me was no reason for that. Events in timeline are caused by the other cams and I can sync playback the channels which might be of interest.
Well, maybe I’ll have to reset all and build it again from scratch. But this is nothing I really like in an environment with more than 17 cams. The new NVR firmware might be a reason if time comes by
 
Man this cam has been solid for me since day one. Question for the pros. Using the latest Blue Iris 5 most recent build and all functions such as PTZ and zoom have quit working. If I delete that cam and do the find function, all goes well but doesn't work at all. Black error screen. If I do a search again it changes the parameters and I get video but lose the functionality described above. Any help would be appreciated.
 
This seems like a problem I’m having - discussed in a different post with a different camera. I don’t suppose if, when doing the “find/inspect”, it reports “bad response” to “requesting device information” does it? And if you change the password to “admin” it then finds the cam name correctly even though you didn’t change the password in the camera does it? (but still no video).

If so, then everything may work perfectly if you change the password to admin in the camera too - just as a test.
 
It is finding all the information in the camera just fine when I add it new but throws an error code and black box. If I go into settings and run find/inspect again it doesn't pick up the presets in the camera like it does when being added new but I get video without PTZ control.
 
OK Hound Dog 911. I don't think I quite managed to get across to you all I wanted, but it still seems to me we have the same problem.

Key point then - try changing the password in both the camera and Blue Iris to admin. I reckon find/inspect will then find your presets and all will work perfectly.

If that happens, then the next step will be to find out why and how to fix it.

PS don't know what error code and black box you are referring to but no matter - try out the admin password!
 
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PPS. maybe it's this error code and black box from post Video not working with recent V5 updates for a Dahua PTZ

screenshot-2019-08-07-11-31-57-png.45724
 
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Hound Dog 911 said:
Man this cam has been solid for me since day one. Question for the pros. Using the latest Blue Iris 5 most recent build and all functions such as PTZ and zoom have quit working. If I delete that cam and do the find function, all goes well but doesn't work at all. Black error screen. If I do a search again it changes the parameters and I get video but lose the functionality described above. Any help would be appreciated.
Click to expand...

Odd, my same cam works just fine in BI5 with the settings I used in BI4.
 
Yes, have done a complete power down and I have tried different settings in the PTZ tab. Mowing lawn before it rains here. And have a litter of basset pups coming Friday hopefully so trying to get these little things taken care of.
 
Hope you got the lawn mowed before it rained.

Please try admin password before updating the firmware.

Even though it’s possible that updating the firmware may solve the problem, it would be helpful for me to know if you have the same problem as me. Valid updates are not available for most of my cameras.
 
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Definitely will try it later this afternoon. Rain disappeared and now feels like I'm swimming in the humidity. Not done mine and still have my father's up the street to do. Many thanks for all the suggestions.

Sincerely,
Danny
 
Dave, I have the same problem as you!

Here's my cam info.
Software Version
2.420.0000.11.R.2512, Build Date: 2016-09-12
WEB Version
3.2.1.377709
ONVIF Version
2.42
PTZ Version
3.02.20.RHNT
 
I tried changing the password to admin and bam, it works. Change it back and get the same error code and loose ptz.
 
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