Dahua Starlight IPC-HDW5231RN-Z not working :(

Bret_FL · May 30, 2017

Not sure what's going on, mine is very intermittent as it was going on and off line several times one day last week then wend 4 to 5 days and did not go offline until yesterday I saw ut was offline. I was only in the office briefly yesterday, but I see it's back up the AM.
Seemed like last week when was going offline it would go off for several minutes then come back for 12-20 seconds before going off again.

Sander kerkhoff · May 30, 2017

its on its own network now here, the poe hub, everything going smooth, except when i connect my homenetwork to the poe hub. Then it goes down...No idea

Maybe it cannot handle the requests from all the other devices on my homenetwork when i connect it?

EMPIRETECANDY · May 30, 2017

What is the firmware you guys using for those offline cams? I need some more data, i am taking with dahua guys now for this problem

EMPIRETECANDY · May 30, 2017

One more questions all cams connect to the internet?

Sander kerkhoff · May 30, 2017

My IPC-HDW5231R-Z is running 2.400
As mentioned, not connected to my home network it works excellent. When i connect the POE on my home network it goes down

Sander kerkhoff · May 30, 2017

Just tried it after its been running for 2 hours. Connect the cable of my lan, 10 seconds later its offline

EMPIRETECANDY · May 30, 2017

Sander kerkhoff said:
Just tried it after its been running for 2 hours. Connect the cable of my lan, 10 seconds later its offline

Please send me a screen shot for the firmware and cam details. Now show the S/N thanks

bjornhallberg · May 30, 2017

EMPIRETECANDY said:
Please send me a screen shot for the firmware and cam details. Now show the S/N thanks

Here is the info I got from the camera while it was still working:
odrive | Your magic folder to everything

bjornhallberg · May 30, 2017

So, I managed to hook the camera up by serial using a standard FTDI USB to TTL adapter. The same sort I use for all my arduino programming. Anyhow, this is what I got from the console, slightly edited to remove some excessive spamming of the same messages over and over again.

Code:

U-Boot 2010.06-svn3845 (Dec 18 2016 - 09:32:48)
I2C:   ready
DRAM:  118 MiB
gBootLogPtr:00b80008.
spinor flash ID is 0x1940ef
fail to load partition.txt
fail to load partition file
fail to init partinfo
fail to load bootargsParametersV22.txt
fail to load bootargsParametersV21.txt
fail to init bootargsParametersV2
TEXT_BASE:01000000
Net:   Detected MACID:e0:50:8b:4f:01:8d
PHY:0x001cc816,addr:0x00
s3l phy RTL8201 init

fail to get updateflag partition info
Attempt to read outside the flash area,33554432
fail to read partinfo head
Attempt to read outside the flash area,33554432
fail to read partinfo head

...

Attempt to read outside the flash area,33554432
fail to read partinfo head
Attempt to read outside the flash area,33554432
fail to read partinfo head
Fail get partition from backup.
Fail to get bakpartinfo
SPI probe: 32768 KiB W25Q256FV at 0:0 is now current device
## Booting kernel from Legacy Image at 02000000 ...
   Image Name:   Linux-3.10.73
   Created:      2017-02-16   5:53:38 UTC
   Image Type:   ARM Linux Kernel Image (uncompressed)
   Data Size:    1485310 Bytes = 1.4 MiB
   Load Address: 00208000
   Entry Point:  00208000
   Verifying Checksum ... OK
   Loading Kernel Image ...OK
OK
fail to load partition.txt
fail to load partition file
fail to init partinfo
fail to load bootargsParameters.txt
fail to load bootargsParameters.txt file
get bootargs info failed

And after pressing * I did a printenv:

Code:

>printenv
bootdelay=3
baudrate=115200
ipaddr=192.168.1.108
serverip=192.168.1.1
autoload=yes
gatewayip=192.168.1.1
netmask=255.255.255.0
dh_keyboard=1
sysbackup=1
logserver=127.0.0.1
loglevel=4
autosip=192.168.254.254
autolip=192.168.1.108
autogw=192.168.1.1
autonm=255.255.255.0
pd=tftp 0x02000000 pd-x.squashfs.img; flwrite
ethact=ambarella mac
da=tftp 0x2000000 dhboot.bin.img; flwrite; tftp dhboot-min.bin.img;flwrite
dr=tftp 0x2000000 romfs-x.squashfs.img; flwrite
dk=tftp 0x2000000 kernel.img; flwrite
du=tftp 0x2000000 user-x.squashfs.img; flwrite
dw=tftp 0x2000000 web-x.squashfs.img; flwrite
dc=tftp 0x2000000 custom-x.squashfs.img; flwrite
dt=tftp 0x2000000 data-x.squashfs.img; flwrite
dp=tftp 0x02000000 partition-x.cramfs.img;flwrite
up=tftp 0x2000000 update.img; flwrite
tk=tftp 0x200100 hawthorn.dts.dtb;tftp 0x2000000 uImage;bootm 0x2000000
bootcmd=sf read 0x200100 0x8000 0x8000;sf read 0x2000000 0xf0000 0x180000;bootm                      0x2000000
bootargs=console=ttyS0,115200 mem=118M root=/dev/mtdblock5 rootfstype=squashfs i                     nit=/linuxrc
HWID=IPC-HDW5231R-Z:01:02:05:4A:21:00:01:0E:01:00:04:2D0:00:00:00:00:00:01:01:00                     :100
devalias=IPC-HDW5231R-Z
hwidEx=00:02:00:00:00:00:00:00:00:00:00:00:00:00:00:00
ethaddr=E0:50:8B:4F:01:8D
filesize=5AA040
fileaddr=2000000
appauto=1
ID=3APAA9DM4281198
BSN=3APAA9DM4281198
stdin=serial
stdout=serial
stderr=serial

Environment size: 1344/131068 bytes

So I'm hopeful I can follow the guide in the other thread and fix the camera.

weigle2 · May 30, 2017

Sander kerkhoff said:
Just tried it after its been running for 2 hours. Connect the cable of my lan, 10 seconds later its offline

Sounds more like the problem is an IP conflict. Check to see if something else on your home network has the same IP.

ThomasPI · May 30, 2017

weigle2 said:
Sounds more like the problem is an IP conflict. Check to see if something else on your home network has the same IP.

Sure does !

EMPIRETECANDY · May 30, 2017

ThomasPI said:
Sure does !

Booting can be below reasons: Power not enough, IP conflict.
Need these information:
1. How many cams in the same system? Only HDW5231R-Z offline?
2. NVR/ IPC Firmware version.
3. Also have to check if the POE power is enough for the cam or not.
I need to know all details for those guys who have this problem. Thanks for sharing this.

Andy

Ojlyngboe · May 30, 2017

Sander kerkhoff said:
Just tried it after its been running for 2 hours. Connect the cable of my lan, 10 seconds later its offline

i have a dahua sd29205t-gn that started to loose connection all the time on saturday. when connected directly to computer it worked fine. i blocked its internet connection in my router and all worked fine again. as long as its only connected to LAN and not WAN it works. could you trie this?

Sander kerkhoff · May 30, 2017

yep, thats it. I blocked it mac adress for WAN, and now it stays online

Dustin · May 30, 2017

Just out of curiosity, are your cams on the same subnet as your home network?

Sander kerkhoff · May 30, 2017

Yes, i Just use a powered hub, no switch

Ojlyngboe · May 30, 2017

Sander kerkhoff said:
yep, thats it. I blocked it mac adress for WAN, and now it stays online

Thats good

wonder whats making it crash on WAN

Sander kerkhoff · May 30, 2017

Yeah, me too. Almost trashed it. Hopefully this Will het resolved soon

Bret_FL · May 30, 2017

Mine went offline a few hours ago and hasn't came back on line yet so I can get firmware version or try and block the MAC to see if that will resolve my issue. Seems like it's always mid day and will be back up later and in the morning.

SquareEyes · May 30, 2017

Bret_FL said:
Mine went offline a few hours ago and hasn't came back on line yet so I can get firmware version or try and block the MAC to see if that will resolve my issue. Seems like it's always mid day and will be back up later and in the morning.

Can you directly plug in and power the cam into your PC?

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