Been interested in security cameras for a long time, but have only recently needed to learn anything about them while trying to help out my sister secure their second house. I've heard that the email support is questionable even if you have top tier support (not that I want to go down that route). Before I commit to buying the Blue Iris software I just wanted to gauge community support for the software since it seems to be amongst the better software out there. I am just very wary about buying software with no support, when I know next to nothing about the subject. I am hoping to find some knowledgeable people here.