Hikvision camera admin password reset tool

Discussion in 'Hikvision' started by bp2008, Mar 11, 2015.

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  1. Oldman11

    Oldman11 n3wb

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  2. alastairstevenson

    alastairstevenson Staff Member

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    This very likely will mean that the original NVR password would have been applied to the cameras.

    Remind me - the NVR was 'reset to defaults' or it's password changed? Such that the original password is lost?

    That will be useful.

    So, suggestion for initial steps:
    If none of the cameras are connecting in the NVR, it won't matter which you choose, unless there is one cable that would be easier to use.
    Remove one cable from the NVR PoE port and connect it to the router / switch.
    Connect the 12v DC power supply to the camera.
    Start SADP on the PC, check what it shows for the camera. Click the refresh button if needed.
    What shows for : model, firmware version, IP address, status (active or inactive)?

    I'm not 100% sure - but I believe the DS-2CD2352-I camera is an R6 model, with 5.4.5 firmware you can download from here :
    DOWNLOAD EU PORTAL
    Download and unzip this into a folder on your PC.
    Also - download and unzip this into the same folder : TFTP

    That's enough for now.
    We need to confirm the model and firmware version before next steps.