Hi,
Thanks for the reset tool, I can't seem to get it to work though.
I have four of the following cameras, a mate salvaged them when demoing a business. They are a bit big and fugly to put on the house, but maybe someone else can get use out of them......
Possibly TLDR all of the posts in this thread, but I have tried all that I can.
Here is a screen shot of the Camera Model, Serial Number, Build version, Date and Time
On the back of the camera the Serial Number is only the last 9 numbers of the serial number as shown in the photo ending in XXXXX4223.
I have tried entering the following into the password reset tool:
- The long serial number, everything after the hyphen/dash, I even exported the file, then opened the CSV file and copied the serial number to make sure I was not making any mistakes typing it in.
- The last 9 numbers (also the serial number on the camera itself)
- The model number and the serial number as one long string
I have also tried swapping the MONTH and DATE around to no avail, I have tried several camera restarts which generates a new start date. I am reading it as YYYY-MM-DD.
I then enter into the SADP Tool with said camera selected:
Click FORGET PASSWORD > At STEP 2 > I copy and paste the generated key > I enter the following password and click confirm - @Dmin123
When I click confirm I get the following error:
Failed to reset password. Other: 2020
I even dismantled one of the cameras to see if it had a reset button, which they don't!!!!