Hikvision camera admin password reset tool

[bp2008]

View attachment 10552
I tried the toll but the password dosent work for me I added the correct date dvr version 3

Hello. If you want someone to verify that you entered the information correctly, you just need to post screenshots of:

1) The full serial number of the NVR shown in SADP
2) The full startup time of the NVR shown in SADP. Reboot the NVR before you load SADP so you can be sure the startup time is still the NVR's current time.
3) The entire password reset tool, filled out by you.

If you are certain you filled it out correctly, including the NVR's current date and time with all leading digits (e.g. 05 for the month), then your NVR is probably using too new of firmware...

 

[Yosi]

hi thank you for the help,here are the screen shots,if my version is too new what else can i do?

 

[bp2008]

hi thank you for the help,here are the screen shots,if my version is too new what else can i do?
View attachment 10562
View attachment 10563View attachment 10564

The one where you tried with the NVR Model number removed should have worked as far as I can tell. I'm not familiar with NVR firmware versions so I'm not sure if v3.1.8 is too new for this old password reset procedure.

If the NVR has a reset button anywhere, it might be all you need to use. Otherwise you will need to contact your seller and ask for help, or contact Hikvision directly, though if the NVR was purchased from an unauthorized seller then Hikvision might refuse to assist and the seller may not be able to help.

 

[Yosi]

I read in the manual that this version has the old password reset,maybe the version of the sadp is wrong? Do i need to use a specific sadp version?

 

[bp2008]

Your SADP version looks fine, since it has the Security Code field. You were putting the code in that field, right?

 

[Yosi]

Yes

 

[bp2008]

And SADP tells you what when you click the OK button?

 

[eldad007]

i bought the DS-2CD3210-i3 camera from china
when i bought it in the store the seller show me that all the cameras are working great
i dont have the password and i tried to reset password with this tool and it doesnt work for my cameras
i dont know what to do now

 

[Yosi]

it said thats the wrong password

 

[eldad007]

It always hint "faild to modify the settings"

 

[eldad007]

how can i email with the chinese support of hikvision?

 

[HawkI007]

support@hikvision.com

 

[1isaacganz]

Hi, which version of SADP Tool are you using?

 

[Aftab Alam]

Hello, I need to reset password of my Hikvision DVR DS-7204HGHI-E1, where I can find this. please reply ASAP

Thanks

- - - Updated - - -

Hello, I need to reset password of my Hikvision DVR DS-7204HGHI-E1, where I can find this. please reply ASAP

Thanks

 

[alastairstevenson]

What is the firmware version?
Have you tried the tool shared in this thread?

 

[Aftab Alam]

firmware of my DVR is V3.1.13build 151127. Although I tried the tool which is provided in thread but not working with my DVR.
As per my observation this tool is for Hikvision Camera only.
Please help if you have any good tool for DVR.

 

[l3al3a]

Thx BT2008 really appriciate your effort !
I hav a NVR DS-7608 NI-E2 with the serial number >>8P0820150905AARR539181266WCVU
trying my best to reset the password as you explained above but nothing

If you can help me out please.....in any further way to sort out the problem
there is a DSP Version as well :V.5.0, 150507 as well it may help....

 

[1isaacganz]

Hi,

with the version of SADP that toy have you can't reset the password with the link you found in this thread, with the version you have you would need to go to forgot password and export a file send it to hikvision and they would sent you back a file to upload and then you can reset the password. Try downloading the older version SADP and do as seen on the thread with the link and the serial number, best way to do it is first restarting the NVR so you'll have the correct start time.

 

[nowandthen]

I do not see a box called Serial Code or Security Code in SADP. I see a box below "Enable DHCP" which appears to be the password box. Ther is a "Reset Password" area below, but I still get "Failed to modify settings". ID:001". I am accessing the camera over my network, it is not behind a Hikvision NVR. My camera is a DS-2CD2342WD-I 4MP turret. Software version 5.3.3 build 150630. Trying to change IP address and gateway. Using SADP V2.2.3.5 Build 20150408.

Thanks for any help you can provide.

 

[nowandthen]

When I click on my older 3MP DS-2CD2032-I camera, I do see a box "Security Code". But when I click on the 4MP camera, that box is not there, instead there is a New Password, Confirm Password boxes. But entering the generated code, I still get 'Failed to Modify settings".