i think my router has me boxed out from remote view of cameras

[code2]

I have the same issue as the OP

using ivms 4200 on main computer and on laptop

and then the ivms 4500 on the iPhone with the iPhone I can see the cameras out side my network

OP you need to set a different port for each camera then in order to see the cameras on the iPhone outside your home network you would use

you external IP aka 98.00.000.00 or what ever yours is. In the router you need to forward that port to each camera

Camera 1 98.78.128.01 port 8001
camera 2 98.78.128.o1 port 8002

etc etc in the iPhone app


MY ISSUE would be I can't view the cameras via 4200 on laptop with the external IP. I can only view it within the network

 

[tom.k]

router is set up with a separate port for each camera

cam 1 is 8150
cam 2 is 8151
cam 3 is 8152
cam 4 is 8153

tried connecting phone app with external iport and got connection failed message

like you, works great within network

 

[fenderman]

router is set up with a separate port for each camera

cam 1 is 8150
cam 2 is 8151
cam 3 is 8152
cam 4 is 8153

tried connecting phone app with external iport and got connection failed message

like you, works great within network

So its not a ddns issue at all..you need to figure you what you are doing wrong..
Post your port forward settings...

 

[tom.k]

from camera software

from router

- - - Updated - - -

sorry, does not like how i am picking up screen shots

 

[fenderman]

I cant see those...
Test the port at canyouseeme.org

 

[tom.k]

 

[tom.k]

when i go to browser and enter canyouseeme.org

i get a response of same external ip address with port 80

 

[fenderman]

Test the port with canyouseeme.org...
if its not working, change the port back to 8000 and forward that port using the single port forwarding option..

 

[code2]

LOL after playing with mine my cameras connect from outside the network BUT i can't see the video Feed

Fender man any idea

 

[fenderman]

LOL after playing with mine my cameras connect from outside the network BUT i can't see the video Feed

Fender man any idea

are you using the phone app? browser?

 

[code2]

are you using the phone app? browser?

No my iPhone app works outside the network fine the laptop running IVMS 4200 does and i am using the same external ip and ports that i would use on the iPhone app

 

[fenderman]

No my iPhone app works outside the network fine the laptop running IVMS 4200 does and i am using the same external ip and ports that i would use on the iPhone app

So if I understand, you can see video on the phone, and ivms4200, but not via browser?

 

[code2]

So if I understand, you can see video on the phone, and ivms4200, but not via browser?

On the laptop I have isms 4200 and in the Ip i have the external instead of internal and it doesn't show the feed tho i see the alarm for motion.

Is the stream port 554? thats the only i can't forward on my router as its being used by something

 

[tom.k]

changed port from 8150 to 8000 in camera software, rebooted device, and saved

set up single port forwarding in router to 8000 for internal and external

changed port on nvms7000 software on cell

received connection failed message

 

[fenderman]

On the laptop I have isms 4200 and in the Ip i have the external instead of internal and it doesn't show the feed tho i see the alarm for motion.

Is the stream port 554? thats the only i can't forward on my router as its being used by something

Simply entering your external ip address is not a good test for remote access..test it from a remote connection or cell phone connected to cellular....for security i would only forward the media port anyway and just use the phone...When you use the browser i believe it uses the rtsp 554 port, but the cell phone app only uses the media port (8000)

 

[code2]

changed port from 8150 to 8000 in camera software, rebooted device, and saved

set up single port forwarding in router to 8000 for internal and external

changed port on nvms7000 software on cell

received connection failed message

Tom

you don't need to forward the port to the external addy only the internal

 

[fenderman]

changed port from 8150 to 8000 in camera software, rebooted device, and saved

set up single port forwarding in router to 8000 for internal and external

changed port on nvms7000 software on cell

received connection failed message

have you tested the port on canyouseeme.org?

 

[code2]

Simply entering your external ip address is not a good test for remote access..test it from a remote connection or cell phone connected to cellular....for security i would only forward the media port anyway and just use the phone...When you use the browser i believe it uses the rtsp 554 port, but the cell phone app only uses the media port (8000)

I am testing it from a cell phone connection my laptop is on the hotspot

 

[fenderman]

I am testing it from a cell phone connection my laptop is on the hotspot

yeah you probably need to forward the rtsp port for the video on the browser...

 

[tom.k]

went to canyouseeme

ip address is consistent with address i have been using

updated port from 80 to 8000 and hit test button

response - error could not see service on port 8000 reason connection timed out