i think my router has me boxed out from remote view of cameras

I have the same issue as the OP

using ivms 4200 on main computer and on laptop

and then the ivms 4500 on the iPhone with the iPhone I can see the cameras out side my network

OP you need to set a different port for each camera then in order to see the cameras on the iPhone outside your home network you would use

you external IP aka 98.00.000.00 or what ever yours is. In the router you need to forward that port to each camera

Camera 1 98.78.128.01 port 8001
camera 2 98.78.128.o1 port 8002

etc etc in the iPhone app


MY ISSUE would be I can't view the cameras via 4200 on laptop with the external IP. I can only view it within the network
 
router is set up with a separate port for each camera

cam 1 is 8150
cam 2 is 8151
cam 3 is 8152
cam 4 is 8153

tried connecting phone app with external ip:port and got connection failed message

like you, works great within network
 
tom.k said:
router is set up with a separate port for each camera

cam 1 is 8150
cam 2 is 8151
cam 3 is 8152
cam 4 is 8153

tried connecting phone app with external ip:port and got connection failed message

like you, works great within network
Click to expand...
So its not a ddns issue at all..you need to figure you what you are doing wrong..
Post your port forward settings...
 
from camera software

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from router

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- - - Updated - - -

sorry, does not like how i am picking up screen shots
 
when i go to browser and enter canyouseeme.org

i get a response of same external ip address with port 80
 
Test the port with canyouseeme.org...
if its not working, change the port back to 8000 and forward that port using the single port forwarding option..
 
code2 said:
No my iPhone app works outside the network fine the laptop running IVMS 4200 does and i am using the same external ip and ports that i would use on the iPhone app
Click to expand...
So if I understand, you can see video on the phone, and ivms4200, but not via browser?
 
fenderman said:
So if I understand, you can see video on the phone, and ivms4200, but not via browser?
Click to expand...

On the laptop I have isms 4200 and in the Ip i have the external instead of internal and it doesn't show the feed tho i see the alarm for motion.

Is the stream port 554? thats the only i can't forward on my router as its being used by something
 
changed port from 8150 to 8000 in camera software, rebooted device, and saved

set up single port forwarding in router to 8000 for internal and external

changed port on nvms7000 software on cell

received connection failed message
 
code2 said:
On the laptop I have isms 4200 and in the Ip i have the external instead of internal and it doesn't show the feed tho i see the alarm for motion.

Is the stream port 554? thats the only i can't forward on my router as its being used by something
Click to expand...
Simply entering your external ip address is not a good test for remote access..test it from a remote connection or cell phone connected to cellular....for security i would only forward the media port anyway and just use the phone...When you use the browser i believe it uses the rtsp 554 port, but the cell phone app only uses the media port (8000)
 
tom.k said:
changed port from 8150 to 8000 in camera software, rebooted device, and saved

set up single port forwarding in router to 8000 for internal and external

changed port on nvms7000 software on cell

received connection failed message
Click to expand...

Tom

you don't need to forward the port to the external addy only the internal
 
tom.k said:
changed port from 8150 to 8000 in camera software, rebooted device, and saved

set up single port forwarding in router to 8000 for internal and external

changed port on nvms7000 software on cell

received connection failed message
Click to expand...
have you tested the port on canyouseeme.org?
 
fenderman said:
Simply entering your external ip address is not a good test for remote access..test it from a remote connection or cell phone connected to cellular....for security i would only forward the media port anyway and just use the phone...When you use the browser i believe it uses the rtsp 554 port, but the cell phone app only uses the media port (8000)
Click to expand...


I am testing it from a cell phone connection my laptop is on the hotspot
 
went to canyouseeme

ip address is consistent with address i have been using

updated port from 80 to 8000 and hit test button

response - error could not see service on port 8000 reason connection timed out
 
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