Inconsistant Performance for BlueIris UI3

[eangulus]

You and me both. I was shocked at the actual causes of those problems. Optimizing complex systems can be such a delicate task sometimes.

I have noticed one small (and not overly important) issue. The overlays are no longer working properly.

I had an image overlay on all cameras that no longer shows in the feeds, but is there when editing the Overlay. Also on 1 camera I have an overlay that includes 2 macro text files, that again show correctly in editing the overlays but not in the feed, and also it has 2 strange text lines in the feed that cannot be selected or edited in the overlay settings, and no they are a part of the camera settings either, I checked that part.

 

[bp2008]

Hmm. I just figured out the missing image overlay problem. Looks like you had changed BI to run as a service and this is what made the overlays go away. Most likely this is because the image file is on a network drive and the service is running under a different user account that is having trouble accessing that drive. This explains why the local console app could load the overlay image file but the service could not. I suspect BI also was unable to access its video storage locations on the NAS as well (though I cannot confirm this). It might be possible to solve this by changing the user account which the BlueIris service runs under.

The BI Help file touches on this a little:

• Remember to provide write access to your storage devices for your service account.
  
  
• You may switch the service account to your own account in order to provide the service the same access rights.
  

 

[bp2008]

Anyway I left BI running not in service mode, so the overlays are currently there.

I don't know anything about any other overlay problems that may be happening.

 

[eangulus]

Anyway I left BI running not in service mode, so the overlays are currently there.

I don't know anything about any other overlay problems that may be happening.

I will go check that one. Runs down to around 3-5% CPU in service mode.

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[eangulus]

I will go check that one. Runs down to around 3-5% CPU in service mode.

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User seems to be the issue for both issues. The image was from a network share but also the custom macros were also saved on a share too.

Another question thou, what is the best practise with the windows user and bi? Is it best to just setup and use the administrator account, or setup a user as administrator or normal user...

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[bp2008]

Heck if I know.

I haven't needed to have BI use network shares so I just let it do its thing and not worry about the Windows accounts in use.

 

[eangulus]

Heck if I know.

I haven't needed to have BI use network shares so I just let it do its thing and not worry about the Windows accounts in use.

Untill now I was the same. Issue is is that this is a business environment and we are going to be doing allot of custom scripting and such with bi. For example the view of the CNCs has 2 macro overlays that shows the current job running thru on the screen. Also we have the entry camera trigger a webhook that in turn sends a snapshot to chrome notifications whenever someone comes in the front door, this has had some issues because of the user/network as the image needs to be saved to the Apache folder share first before it is sent.

If I could just dump everything in he machine I would, but I am guessing that at some point I won't have the choice to do so.

At this point I am thinking of just making a username and password on both windows and the NAS identical and I shouldn't have an issue then.

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