If you haven’t already, one thing that’s helped in the past with odd issues is to back up the camera settings, restore it all to default, then reload the settings. Sounds hokey, but it helped a few folks that were experiencing the cam running at a higher FPS than what it was set for after a firmware upgrade.Thanks Andy can you post the link to that new FW again, I will re-flash and see if that helps. I can see the cam go offline in multiple ways, doesn't respond to ping, offline gaps in NVR etc etc so definitely something going on that I will investigate further
If you haven’t already, one thing that’s helped in the past with odd issues is to back up the camera settings, restore it all to default, then reload the settings. Sounds hokey, but it helped a few folks that were experiencing the cam running at a higher FPS than what it was set for after a firmware upgrade.
If you haven’t already, one thing that’s helped in the past with odd issues is to back up the camera settings, restore it all to default, then reload the settings. Sounds hokey, but it helped a few folks that were experiencing the cam running at a higher FPS than what it was set for after a firmware upgrade.
Latest New 20181228 Firmware for DH_IPC-HX5X3X-Rhea@EMPIRETECANDY Any news about the latest firmware, Andy?
Did you return the cam to factory defaults after updating?I am able to downgrade my IPC-HDBW4231F-AS from V2.800.0000002.0.R to V2.800.0000000.0.R. But IVS function is still missing. Does anybody experience the same? I still can't downgrade to 2.622.0000000.31.R. Is there any way to downgrade to 2.622.0000000.31.R?
Yes, I did. I just realize I forgot to turn Smart Codec off. Once I turn it off, IVS comes back!Did you return the cam to factory defaults after updating?
Yeah, seems like the processors might not have enough oomph to do both Smart Codec and IVS at the same time.Yes, I did. I just realize I forgot to turn Smart Codec off. Once I turn it off, IVS comes back!
Might be overkill, but I've gotten into the habit of setting the cam to factory defaults, prior to upgrading firmware, then doing it again after wards.
No exporting or importing, as I have seen a post or two of those having issue's related to importing the old settings. So I start from scratch. YMMV
When firmware undergoes a fundamental change, and it looks like it did, the old settings may not be compatible anymore because variable names change, new variables etc. They should have a warning about that. The firmware update should be performed with your desired settings, without resetting to factory default. Sometimes the developers include a code that is executed on update and converts the current settings to the new firmware system. So, if the firmware updated without factory reset, the settings stay. If the camera is first factory reset then it may not be possible to restore the old settings from a file. The update instructions should warn about it.That was my experience with the 20181228 firmware for the 5X3X series cams. I exported prior to updating, then after the upgrade, and reset to factory defaults it failed when trying to import the old settings. Guess they need to work on that part.
You should not have to do a hard reset on the camera after a firmware upgrade, although if you run into any issues after the upgrade, you may need to soft reset it (through the web interface).Should I upgrade to the new firmware to help with security? Will I have to do a hard reset on the camera outside? I don't have a ladder handy so need to know if I'll encounter issues.