Sorry for late reply, busy morning. So question, when did you upgrade to LaView FW? If this issue just recently happened and you have had LaView FW installed for awhile, it may be a temporary cloud issue, we have all had those. I have had times that I was unable to view recorded videos, times where my doorbell calls to our phone, when the doorbell button was pressed, was delayed or even never happened. Strangely enough, they would start working again in a day or two, or I think 2 times it took almost a week. I have had my DB for almost a year now. Since we could not determine what causes these we just blamed the cloud. Guarding Vision App is an App designed differently, independently that is.
If you just recently upgraded to LaView FW and this problem started then, several here have found Resetting the DB after an upgrade helps in fixing several issues they were having. This is the present recommendation.
My experience is an older experience, where most of us older DB owners that upgraded/changed firmware did not Reset our DBs, I have tried 3 different FWs on my LaView DB without Resetting and have had no problems, BUT that is just my experience. It won't hurt anything if you Reset, just make sure you follow the new Reset procedures listed in the 101.
If it were me, I would give it some time and if in a week it does not fix itself, then try a Reset.
Oh one last thing, we use to have a warning that if you planned to do a Reset with a different firmware other than the brand DB you have, it was best to go back to your brand's firmware first then do the Reset, it just made it easier back at that time and you did not have the SSID changing issue.
Hope this helps.
I have flashed my RCA to LaView FW for several months already and this issues seem to be intermittent. I probably will do a reset anyway.
Thanks!