Again a little Status Update:
At first, now i got 2 devices laying around - thanks to amazon i have some time to send back the faulty unit.
I spend now over 2 hours to get the new Unit working - i tried it with the following options:
- EZVIZ App (the regular way)
Problem: After configuring WiFi, the Device connects successfully to WLAN (i can view the livestream for example), but the App says, it could not configure the device
- Hikvision App - same Problem
- I tried the manual way with batch Configuration Tool (like the Apps, the Network Configuration is successful) and tried to add the Device over Ezviz Web and Hik-Connect. But it isn't possible, it quits with "The device is offline. No search result is found. " after entering the Serial-Number.
Don't know, what I'm missing, but with the other unit, all this ways worked - mysterious. I also tried the latest Ezviz and hikvision FW.
The Big Problem now is, i cant test the chime, because without App it is not impossible to set the type of chime - and out of the Box it is not working, so i guess the default chime-mode is "none". Now i have to contact the Support i think.
And I took a look at the powerkit - you will not guess
There are no missing resistors!
Maybe this is the whole cause of the problem, as
@fredkruger already guessed.
My todo-list now:
- contact Ezviz to unlock/register the S/N
if this fails, contact amazon and take all the functional parts (old doorbell, new powerkit) and send back the other stuff
little sidenote: The Doorbell arrived in original packaging (box with this kind of cellophane), but it was obvious, that this doorbell is not 100% new; there were fingerprints and the wires are used.
- test everything
- flash Hikvision FW
- test again
- and finally/hopefully install it
Hmm, Plug & Play is no longer what it seems to be