PTZ fails after firmware update

For the 589C9 owner.

If you are the one with 559CD, then its your turn at the moment, dont turn off the camera
 
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La résolution était inférieure car j'essayais des firmwares personnalisés sur votre appareil photo.

Au moment où votre caméra est fixée, PTZ fonctionne comme prévu ;)
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Ok, thanks, yes, I got my camera back, you guys are amazing! I hope to be able to recover the 5 mp and it will be perfect!
 
Well all is working thank you so much you pair are super stars. The pink tinge in IR mode I can live with as I only have to manually reduce the saturation down to 10 from 50. I'll try the reset to default in Day light that was mentioned by another member somewhere on this thread. Again a big thankyou to you both give yourselves a pay rise
 
I will try to fix that pink tint, i know the root of the problem, but im not sure why your camera is affected by it
Do you know the root of the problem with the cameras that have all 8 IR leds on instead of 4 at a time?
 
Do you know the root of the problem with the cameras that have all 8 IR leds on instead of 4 at a time?
What do you mean?

if it has simple light board, then all leds turn on at same time. If board has PWM input, then maybe it's dual light board? 4 IR + 4 white leds.


P.S. Alright, i see now what you mean, send me a private message with MAC and SN
 
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All is well now daylight has returned no heavy pink tinge, this only appears to happen once the camera switches to IR
 
Hello,

Does anyone know how to put the camera in a defined position at startup?
I did create ptz preset but on ignition it stays down ..!

Otherwise the camera works well with my nas synology and monitoring station in 5mp, but the ptz preset does not work

Cordially