Review-Dahua IPC-HDBW4231F-E2-M Dual Starlight Cam

Discussion in 'Dahua' started by looney2ns, May 23, 2018.

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  1. boneless

    boneless n3wb

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    Hi all,

    Been reading most of this thread, feel that experiences are a bit mixed. Would those that have this camera recommend it?
     
  2. ck42

    ck42 Getting the hang of it

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    If you have a need for the dual camera functionality, I can highly recommend it. Works beautifully for what I wanted/needed (watching people approaching front door & looking down for packages on the ground at the front door). Zero issues with it.
     
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  3. kavanoz

    kavanoz n3wb

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    I wholeheartedly agree.
     
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  4. Seven Point Supp

    Seven Point Supp n3wb

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    It definitely has served its purpose for me. I installed it on an interior hallway of an L-shaped house and it has enabled me to see down the length of the entire interior while away from home in case a burglar got past the seven perimeter cameras.
     
    Last edited: Jun 6, 2019
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  5. eeeeesh

    eeeeesh Getting the hang of it

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    Which lens are most people getting - 2.8 or 3.6?
     
  6. Seven Point Supp

    Seven Point Supp n3wb

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    3.6 for me since I needed a narrower field of view.
     
  7. eeeeesh

    eeeeesh Getting the hang of it

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    I currently have a Hik mini dome at my front door which I think has the 2.8 lens (I think). To get to my front door - people have to walk straight at the camera (it's about 7' high) but the actual door is off to the side at about a 45 degree angle (turret type entry way) and you can't really see the door very well. I like the view from the existing Hik camera and probably will get a 2.8 - wish they sold it with both lens!
     
  8. VorlonFrog

    VorlonFrog Known around here

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    Upside down, painted black . . . looks like a frog. ;)
     
  9. EMPIRETECANDY

    EMPIRETECANDY IPCT Vendor

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    Today i get 2 negative feedback for this camera IPC-HDBW4231F-E2-M, guys help me check if they are real negative or some other purpose. I can accept any review, but have to be based on the truth.
    The heating issue, this is no problem at all, this model we sell 200pcs this year, never have returns, i am confident about its quality.

    This bad review he listed 2 star feedback. Very strange i can't find his order details at amazon system.
    https://www.amazon.com/EmpireTech-I...60764715&s=electronics&sr=1-2#customerReviews

    This bad review, he is not a real buyer and leave us 1 feedback, and never contact me, he said no support, so crazy.
    https://www.amazon.com/EmpireTech-I...231F-E2-M&qid=1560770373&s=electronics&sr=1-4
     
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  10. reverend

    reverend Pulling my weight

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    I'm guessing that's a competitor trying to cause you problems Andy, usually on Amazon it will show Verified Purchase if they bought the item from you which isn't showing on either of those reviews.

    Maybe try report abuse - from reading their other reviews I'm guessing English isn't their first language either.
     
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  11. EMPIRETECANDY

    EMPIRETECANDY IPCT Vendor

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    I see, thanks! Guys help me report abuse;)
     
  12. boneless

    boneless n3wb

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    He could've gotten it somewhere else, and received a fake item. I reported it as abuse.

    We can write reviews as well, even if we didn't purchase through the Amazon store. I will do just that, anything to help Mr. Andy :)
     
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  13. looney2ns

    looney2ns IPCT Contributor

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    Unfortunately, there are a lot of fake reviews on Amazon. Amazon does a terrible job at verifying reviews. I replied to the review, and reported abuse.
     
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  14. eeeeesh

    eeeeesh Getting the hang of it

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    I am a verified purchaser of that cam from your Amazon store and I wrote a 5 Star review - just waiting for Amazon to approve and post it
     
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  15. EMPIRETECANDY

    EMPIRETECANDY IPCT Vendor

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    Thanks buddy!
     
  16. giomania

    giomania IPCT Contributor

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    So they approve negative reviews where the person complains about support, from a non-verified purchaser? Frustrating.

    Mark


    Sent from my iPhone using Tapatalk Pro
     
  17. eeeeesh

    eeeeesh Getting the hang of it

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    Yep. If you actually purchased that item from Amazon it will indicate in bold at the top of the review "Verified Purchase". My review still has not gone live yet, I included a couple of pics - perhaps that is holding it up. They do show the 5 star review but when one person gives it a 1 star, the overall rating is 3...

    Good point though about how the 1 star reviewer can complain about support when he obviously didn't purchase it from Andy

    Go this link, scroll down to the 1 star review from Andres and click on report abuse

    Amazon.com: Customer reviews: EmpireTech IP Camera IPC-HDBW4231F-E2-M 2x2MP Starlight 3.6MM Lens IR Mini Dome Network Camera English Version
     
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  18. Mike A.

    Mike A. Getting comfortable

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    Yep, don't need to have bought it through Amazon from any seller or even be logged in. Any random knucklehead can leave a review for anything.

    Anyway, reminded me to leave a good review for a 2231 that I bought the other day from @EMPIRETECANDY.
     
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  19. EMPIRETECANDY

    EMPIRETECANDY IPCT Vendor

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    Thanks Mike!
     
  20. Blackhawk

    Blackhawk n3wb

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    @EMPIRETECANDY Where can I get the 2.8 version of this camera? Aliexpress says 'Sold out' and only the 3.6 is listed on Amazon. Amazon would be preferred.