Wittaj, thank you for your patience and help, the trigger issue has been a hard one to figure out. The PTZ is connected to the NVR through a High PoE Midspan Model PFT1200 I got from Andy using Cat 6 direct burial cable. I do watch the live version of the PTZ through the NVR and it shows the video and also when I look in the NVR AI section as well. The office camera is connected to DMSS app on my phone and sends me a notice of tripping to tripwire every time I do it so I know I have activated it. I just tried zooming in on the roof of the house and then tripping the office camera, still no movement from the PTZ until it hits the 160-second mark, and then it goes back to Preset 3.