Sorry, I didn't want to annoy you. I'm just a bit angry about the situation. They predicted arrival for this Monday, and since then it was on "pending" with no update until today. I know there would be delay but that's just crazy and their customer service blame the shipper for not handing over the shipment to Fedex.
Demand is not down, no company has sufficient capacity: "Shanghai-Europe rates have already increased 340% year-on-year, and Shanghai-North America rates by 272%." Their prediction was just wrong. Now capacity in passenger planes is missing (60% of all freight capacity) and shipping takes ages but on their website predicted delivery times have not changed, still claims 5 days door to door and this is dishonest.
The data they have from tracking could show very precise real delivery times.