Why is Hikvision US Firmware so behind the European website

baggy123

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Evening all,

I have a DS-2CD2685FWD-IZS which I purchased late last year from B&H. Current firmware is V5.5.61 build 180718 with no update on the USA website.. I did a quick google and found V.5.6.1 Build 190604 on the European Hikvision website.. Why the difference and is this safe?

Thanks in advance!

Baggy
 

alastairstevenson

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Why the difference and is this safe?
Hikvision have multiple sites that publish firmware and other product data and show little consistency over what the various national organisations do.
Whether it's safe depends on the origin of your camera.
A Chinese camera will be bricked when applying EN/ML firmware from any source.
 

VorlonFrog

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Unless there is some urgent need for a specific bugfix or feature in the newer firmware, you should not attempt to upgrade. If your camera works, leave the firmware alone.
 

dealpapa

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Why is Hikvision head office Firmware so behind the European website
 

baggy123

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Thanks for thee replies everyone.. I do have an issue with auto-focus hence wanting to upgrade. It's my understanding that B&H Photo are authorized HikVison dealers and therefore are US Genuine?

Thanks again!
Baggy
 

fullboogie

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Yes, B&H is an authorized US dealer. I bought all my equipment from them. Great place to deal with.
 

cutterman

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Thanks for thee replies everyone.. I do have an issue with auto-focus hence wanting to upgrade. It's my understanding that B&H Photo are authorized HikVison dealers and therefore are US Genuine?

Thanks again!
Baggy
Interesting I have purchased a few cameras from B and H and 3 have been out of focus. Have had better luck on AliExpress. Agree they have excellent service though
 

baggy123

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Interesting I have purchased a few cameras from B and H and 3 have been out of focus. Have had better luck on AliExpress. Agree they have excellent service though
Have you managed to fix or did you need to manually adjust?
 

cutterman

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Returned them. In 2 the imaging plane seemed misaligned with the lens- only part of the image was out of focus.
 
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