Connecting IP Cameras TO Hikvision NVR

[Halflife390]

Hello

I have the DS-7600 NVR from Hikvision and also have a bullet camera. Upon plugging it it it works fine and automatically set itself up. However I wanted to add my small Tenvis JPT3815w-HD camera to the NVR but it does not seem to work. I have tried editing all the settings but it just does not pick it up or register it.

I decided to plug the NVR into my home router and then proceeded to connect the Tenvis camera to my router. On the NVR it actually picked it up. But as the NVR is only 4 channel and this came up as a fifth channel it would not let me view or add it. The protocol came up next to the Tenvis camera on the NVR as ONVIF and so I tried adding it again by plugging it into the back of the NVR with that protocol but to no successes. How can this be fixed or does the NVR not support the cameras? If so, which NVRs will support the cameras? Is there some kind of DHCP setting I need to change on the NVR or on the camera itself?

Thanks

 

[fenderman]

Hello

I have the DS-7600 NVR from Hikvision and also have a bullet camera. Upon plugging it it it works fine and automatically set itself up. However I wanted to add my small Tenvis JPT3815w-HD camera to the NVR but it does not seem to work. I have tried editing all the settings but it just does not pick it up or register it.

I decided to plug the NVR into my home router and then proceeded to connect the Tenvis camera to my router. On the NVR it actually picked it up. But as the NVR is only 4 channel and this came up as a fifth channel it would not let me view or add it. The protocol came up next to the Tenvis camera on the NVR as ONVIF and so I tried adding it again by plugging it into the back of the NVR with that protocol but to no successes. How can this be fixed or does the NVR not support the cameras? If so, which NVRs will support the cameras? Is there some kind of DHCP setting I need to change on the NVR or on the camera itself?

Thanks

It could be an improper setting or simply an incompatibility - onvif protocol is not properly followed...your going to have to mess with settings, make sure you enter the proper ip address of the camera etc...
As far as another NVR, I would not chase an NVR that is compatible with the camera, rather get a camera that is compatible with the hikvision NVR...

 

[alastairstevenson]

There is a post in this forum that explains how to regain one of the PoE ports so that a camera can be added via the LAN when the channel count is full.
But I haven't searched for it yet as there may be another solution you could try.
I'm going to make some assumptions, where they are wrong you could amend or comment to suit. But don't try this if you are unsure.

Assuming your normal LAN is using the 192.168.1.x address range.
Assuming your NVR behaves much the same as other NVRs I've seen / heard of with PoE ports, ie the PoE ports operate on a separate IP segment, typically starting 192.168.254.2, and that an unused address would be 192.168.254.3
If you don't have it already, and you have a Windows PC, the open-source tool 'ONVIF Device Manager' from sourceforge.net is pretty well a must-have. It will tell you things about the camera that the user manuals do not. Including this one, as far as I can tell the manual does not mention it - the 'ONVIF port', which you will need. The 'ONVIF port' can be seen in the URI at the bottom of the 'Identification' page. Also note down the RTSP URI at the bottom of the 'Live video' page.

So - here is what I suggest to try:
Connect the camera to your normal LAN, maybe a port on the router.
Access the camera web admin at the normal IP address and set the network settings as follows:
IP address=192.168.254.3, subnet mask=255.255.255.0, default gateway=192.168.254.1, DNS=192.168.1.1
When the camera restarts, you will no longer be able to access it from the LAN. Don't worry. Plug it into the NVR PoE port that is the next unused one (say port #2).
On the NVR web admin - modify the settings for Channel #2 to be:
Manual ie not 'Plug & Play'
Set the channel IP address to 192.168.254.3, the same as the camera.
Set the camera model to ONVIF
Set the admin port to be the camera ONVIF port as seen from ONVIF Device Manager.
Set the camera admin username and password.
Hit OK, and then check in NVR Live View for video.
Go back to the Configuration menu and check the status of the camera, hopefully 'Online'
Set the recording schedule to suit.

In theory that should work OK, Hikvision NVRs are quite good at managing recording-only connections to non-Hikvision cameras. I've used this quite a few times.
You can also do the same for a Generic RTSP connection, using the info gleaned from ONVIF Device Manager.

Good luck. I'll keep my fingers crossed ...

 

[Halflife390]

There is a post in this forum that explains how to regain one of the PoE ports so that a camera can be added via the LAN when the channel count is full.
But I haven't searched for it yet as there may be another solution you could try.
I'm going to make some assumptions, where they are wrong you could amend or comment to suit. But don't try this if you are unsure.

Assuming your normal LAN is using the 192.168.1.x address range.
Assuming your NVR behaves much the same as other NVRs I've seen / heard of with PoE ports, ie the PoE ports operate on a separate IP segment, typically starting 192.168.254.2, and that an unused address would be 192.168.254.3
If you don't have it already, and you have a Windows PC, the open-source tool 'ONVIF Device Manager' from sourceforge.net is pretty well a must-have. It will tell you things about the camera that the user manuals do not. Including this one, as far as I can tell the manual does not mention it - the 'ONVIF port', which you will need. The 'ONVIF port' can be seen in the URI at the bottom of the 'Identification' page. Also note down the RTSP URI at the bottom of the 'Live video' page.

So - here is what I suggest to try:
Connect the camera to your normal LAN, maybe a port on the router.
Access the camera web admin at the normal IP address and set the network settings as follows:
IP address=192.168.254.3, subnet mask=255.255.255.0, default gateway=192.168.254.1, DNS=192.168.1.1
When the camera restarts, you will no longer be able to access it from the LAN. Don't worry. Plug it into the NVR PoE port that is the next unused one (say port #2).
On the NVR web admin - modify the settings for Channel #2 to be:
Manual ie not 'Plug & Play'
Set the channel IP address to 192.168.254.3, the same as the camera.
Set the camera model to ONVIF
Set the admin port to be the camera ONVIF port as seen from ONVIF Device Manager.
Set the camera admin username and password.
Hit OK, and then check in NVR Live View for video.
Go back to the Configuration menu and check the status of the camera, hopefully 'Online'
Set the recording schedule to suit.

In theory that should work OK, Hikvision NVRs are quite good at managing recording-only connections to non-Hikvision cameras. I've used this quite a few times.
You can also do the same for a Generic RTSP connection, using the info gleaned from ONVIF Device Manager.

Good luck. I'll keep my fingers crossed ...

Hey, thanks for the reply.

I had to use http://192.168.0.14/onvif/device_service to actually access the camera in the viewer... i dont know if this means anything or not.

The port was 8080 and the rtsp was: rtsp://192.168.0.14:554/11

On the hikvison box, I didnt have an admin port... only a management port and a channel port.

Tried some things which did not work, any ideas?

Thanks again

EDIT: I am getting the error "The channel port is wrong". I think the box is picking up the camera, but I dont know what channel port is. I can only select values 1-16

EDIT 2: I selected channel port 1 and it worked for a short while but stopped working when another hikvision camera was plugged in :O

 

[alastairstevenson]

I had to use http://192.168.0.14/onvif/device_service to actually access the camera in the viewer... i dont know if this means anything or not.

This was presumably from ONVIF Device Manager, and shows that the 'ONVIF port' is 80, as there is no ':' after the IP address.
Contrast it with this, where the ONVIF port is 555:

The port was 8080

I'm not quite sure what you mean by this - is it the port you have to use to access the camera admin, eg http://192.168.0.14:8080

Here is an example of a LAN-connected ONVIF camera (ie not connected to one of the PoE ports) on my NVR, which may have different menus than yours, but the setting requirements should be the same.
I've not yet used a camera that has more than one encoding channel, so channel number has always been 1

As your camera is still on the LAN, and you have confirmed access to it, you should be able to configure one of the unused channels of the 4 available, as opposed to using 'Add' which gives an error as all 4 are already defined and cannot be deleted.
Highlight an unused one of them, select 'modify' (or edit)
Change the mode to 'manual' from 'plug and play'
Change the IP address to 192.168.0.14
Change the 'protocol' to ONVIF
Change the 'management port' to 80
Set the username and password.
Click OK and check in the NVR Live View

 

[Halflife390]

Its working now! Thanks! It only seems to work on port 8080 not port 80, I don't know what this means. The video is there and the PTZ functions work as well. However the audio from the cameras mic seems to be distorted/inaudible. Its just making a strange crackling sound. There is sound coming from the camera to the NVR as when I make a noise next to the camera you can hear it come out from the speakers just heavily distorted; is this something to do with the bit rate?

 

[alastairstevenson]

Well done!
So that's an ONVIF connection, with the camera connected to the LAN, not one of the PoE ports?
And PT works from the NVR?
Even better, not bad for ONVIF, which as fenderman says is usually the lowest common denominator of recording only.

If the camera has a choice of audio codecs in its settings - that may be worth experimenting with. Or any other camera audio settings.

 

[Halflife390]

The camera is plugged into one of the PoE ports and is working! I have tried audio settings on the NVR but there are very few. How do I access the cameras audio settings now that I can't access it through the lan?

 

[alastairstevenson]

If the physical location of the NVR and the cameras does not force the choice - it may be better to have the camera on the LAN if there will be a need to access it directly periodically.
Presumably you've have to reset back to defaults and reconfigure as needed to do that.

Otherwise:
Some NVRs have a facility called 'Virtual Host' which if enabled (not sure where, may be under a tickbox 'Network | Advanced) gives an extra column at the right of the 'Camera Settings' menu with a camera-specific link.
If that facility does not exist - other options are to connect a laptop temporarily to a spare PoE port, or to connect a cable from the LAN to a spare PoE port.
http://www.ipcamtalk.com/showthread.php/115-Hitting-cameras-web-pages-with-a-laptop-in-an-NVR-with-POE
http://www.ipcamtalk.com/showthread.php/2113-Full-access-to-cameras-via-Hikvision-NVR?highlight=spare+poe

I do use another method - but you probably don't want to go down that route as it's a bit techy fiddly:
http://www.ipcamtalk.com/showthread.php?1604-Hikvision-POE-LAN-segment-access-to-cameras-without-virtual-host-or-extra-wiring

 

[Halflife390]

It shouldn't be a problem having the cameras on the LAN if all else fails. Unfortunately I don't think this NVR has the 'Virtual Host' setting you described as I could not find it. The link you provided on how to view the cameras plugged into the PoE ports on the NVR by plugging in a laptop worked and I was able to view, control and edit the settings of the camera. Even though the audio was going through the NVR to get to the laptop, it was not distorted upon listening to it on my laptop. The only available audio settings of the camera I could change on my laptop was the audio format for the first, second and third streams. The only format I could change it to was G726 or G711. Apart from that and volume those are the only settings available.

 

[alastairstevenson]

On the camera sound being OK via the camera web admin when the laptop is plugged in to a PoE port - at that point it's just a network switch so it won't care about the traffic content. It's only when the content is decoded within the NVR that it becomes meaningful.
Did you get just the same distorted sound out of the NVR with both of the camera codec choices, and different camera volume settings?

It sounds like you are having an interesting time of it with all this exploration. Don't the hours just flow by?
I hope the gardening and cooking isn't suffering too much ...

 

[Halflife390]

I tried changing all the options and volumes but the audio is still distorted. IP cameras do take time but it is well worth it!

 

[Halflife390]

AUDIO IS FIXED NOW! It must of just been that NVR as it works fine on my new one. Thank you very much for all of your help, would not have got it set up with out it!

 

[Garzy]

Hi guys, new to the ip cameras.One of the issues i am have is similar to above.I have an AVE-NVR616NI/P and i had all 5 cameras(3 bullets,1 ptz external dome & 1 internal dome) on it at some stage throughout the install however i changed 2 of them(2 Domes) from plug and play to manual and they disappeared.I can unplug the bullet cameras and plug them back in and the dvr will just pick them up but no matter what i do i cant get the 2 domes back.when i connect my laptop to the router and the cameras direct to the router(1 at a time) the cameras appear on the nvr but as an extra camera which i can not add.I then noted all the details and try and input them in manually but they still wont show up.i have tried holding the reset button on the indoor dome,rebooting,defaulting and still nothing.The poe lights flash at the back of the nvr.I rang tech support and got nowhere.I also need to update the firmware on it, tech support sent me the latest but it was a mismatch so i am waiting on him to send me the firmware that is not as old as my one(v3.0.8) but not at new as his(3.3.4).Any help would be greatly appreciated before my head explodes.

 

[mullahomes]

Hi
With Hikvision NVR's the poe ports are "physically" separated from the LAN port. If you connect your cameras from your LAN port because for example, you connected it to an existing switch somewhere in your network, when you search for cams in the NVR cam menu you will see the cams but if you try to add them you will be notified that you do not have any more space to add IP cams.
What you must do go overcome this is to click custom adding or manual adding. Put in the IP cams IP address. leave Hikvision as protocol and then enter user name and password.
Once the NVR has connected to the cam, you can change the password and IP from the NVR's cam menu.

One issue you may face is activating a brand new ip cam as it will require a password to be setup. If you connect a brand new IP cam to the LAN port of a NVR with built in poe switch, the camera will not connect to the NVR and thus the NVR will not active it for you. You will have to login to the camera via a pc (192.168.1.64) and give the cam a password and probably a static IP or at least the same IP range as your home network. Alternatively, first connect the cam to one of the poe ports which will active it and issue the cam with the same password as the NVR, then connect it to the LAN through you network. This method will not give your cam the correct IP but once you plug it into your LAN, your LAN router should give it an IP within the range of your home network. If you do active the cam manually, its best to give it the same password as the NVR.

Bare in mind, the poe ports cannot have the same ip address as the LAN port and the NVR will not allow it. The LAN port should be on the same IP range as your home network. This would mean any cam connected to your poe port will not be accessible on your home network pc unless you enable virtual host.

I've done this many times without a problem.
Once the NVR has connected to the cam, you can change the password and other bits from the NVR's cam menu

I hope this information is useful.

 

[surveillancelot]

Hello!

I'm trying to add a chinese nobrand IP-camera to hikvision NVR. No luck.

Everything should be ok IMO. I can access the camera normally with computer and I have changed the ip address and gateway as it should. Any ideas what could be the problem? Can it be that the NVR does not support cameras onvif version?

In this picture cameras details with CMS-software (i can change onvif port from here as well):



Cameras details with onvif manager:



Settings with NVR.

 

[alastairstevenson]

Is it intended that the camera IP address is in the range normally in use by Hikvision NVR PoE ports? Does this match what the PoE channel is configured to?

 

[mullahomes]

You need to use custom adding. Select onvif as the protocol and set management port to 8080 (8080 because that what I can see in the picture you sent). otherwise what ever the management port for the camera is. If that doesnt work you cna use the RTPS port which would be 554

 

[surveillancelot]

Is it intended that the camera IP address is in the range normally in use by Hikvision NVR PoE ports? Does this match what the PoE channel is configured to?

I have tried with other IP adresses, no luck. I don't understand the last part. what do you mean?

You need to use custom adding. Select onvif as the protocol and set management port to 8080 (8080 because that what I can see in the picture you sent). otherwise what ever the management port for the camera is. If that doesnt work you cna use the RTPS port which would be 554

yes, that is what I have done (last picture). I'll give 554 port a shot! not getting my hopes up, though.

 

[alastairstevenson]

I don't understand the last part. what do you mean?

In the NVR web GUI, under 'Camera Management', is the list of channels with their settings, including the IP address assigned to the channel.
This needs to match the IP address of the camera that's plugged in to that channel.

Can you confirm that the camera is plugged in to an NVR PoE port and it powers on OK? (eg lights on the PoE port, link detect and activity).

Your settings looked OK for ONVIF.
To try RTSP you will need to define a 'Custom Protocol' and reference it in the protocol dropdown in Camera Management.

Something worth checking if you have not already done so.
The very good Windows tool 'ONVIF Device Manager' from sourceforge.net will give lots of info about the camera.
It will automatically discover any ONVIF devices on the same LAN segment as the PC it runs on. It needs login credentials, top left of the window.
So to check out your camera that's plugged in to an NVR PoE port, you will need to change the PC IP address to be in the same range, for example 192.168.254.100 and connect the PC in to a spare NVR PoE port.
In ODM, the 'ONVIF port' shows in the URL at the bottom of the 'Identification' page.
The RTSP URL shows in the bottom of the Live Video page.