EmpireTecAndy fast DHL shipping!!

gazzasbees

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Just an update from sunny NSW Australia.
I am amazed and thankful for the professionalism, patience and humour that this guy has.
Although the Spring Festival was about to start and I can imagine all logistics were overloaded, I got my
SD49225T-HN (yeah ctrl-V) 7 days from pressing the order button (in regional Australia) .
Andy has answered any questions promptly and the cam is excellent.. a big learning curve after fixed focus turrets and bullets.
I now see that IVS has been something a long time coming, next couple of posts will try to pay back some of the knowledge and hard work that I have found here. After much ado I have reliably got IVS recording and alerts to work with SmartPSS and no NVR .
Intrusion is amazing after you set the parameters, Thanks to Caligirl and Nayr for the IVS posts, so much effort !
Thanks all and hopefully the knowledge I have gained will make life a bit easier for anyone struggling with this.
Cheers
 

reneg

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Ordered 8 cameras & NVR from Andy in December which arrived in less than a week. Finally had good enough weather to install them this last weekend. All are working great. Thanks again, Andy.
 

EMPIRETECANDY

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hey guys!!

Just back from 2 weeks new year holiday.Now on the way to Office, today will process all the orders before our new year holiday, should be all finished within 2 days. I will check emails and reply asap.
Thanks for your waiting and support!
Andy
 

Revlus

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Andy is back! I hope he doesn't need a vacation from his vacation as I often do... so rather than let him rest, I just pinged him for a 3rd order. :) 1st two orders were done late Friday night EST, and 1st was received the next Thurs... the 2nd the next Wed, to the east coast of US.
 

jesd03

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@EMPIRETECANDY Hi Andy i have sent few messages and an email when you get a chance can you please get back, i fully understand you will be busy coming back from the new year. Happy new Year!

I see you have mentioned in few places you offer tax free options for the EU customers.

Can anyone confirm having purchased from UK if they had any customs issues.

Thanks
 

Engee

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Hi Andy @EMPIRETECANDY,
I am missing some products on your store.

what I am looking for is:
IPC-HDW4631C-A
IPC-HDW5231R-Z
IPC-HDW4231EM-AS
NVR4208-8P-4KS2
NVR5216-16P-4KS2
HDD WD PURPLE 2TB and 4TB

- can you tell the C-A and NVR5216 price and HDDs price?
- the cost of dahua-logo vs no-logo?
 
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falcy

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I see you have mentioned in few places you offer tax free options for the EU customers.

Can anyone confirm having purchased from UK if they had any customs issues.

Thanks
I bought four cams, four separate orders always tax free and fast shipping, five days in Italy I think it's also the same for the UK :) I contacted Andy and paid with Paypal for the last three order.
 
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falcy

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Andy sent the last three orders via UPS, the first cam I ordered on the store via DHL.
 

jesd03

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@EMPIRETECANDY My parcel will be delivered today according to tracking total 9 days. Not bad considering it is to UK, tax free with slow delivery
 

CliveS

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@EMPIRETECANDY My parcel will be delivered today according to tracking total 9 days. Not bad considering it is to UK, tax free with slow delivery
Is UK import tax free guaranteed or were you just lucky, obviously not delivered by DHL who always find some excuse to add "Handling Fees", I would like a few Dahua as I need to replace a Hikvision that keeps resetting the video resolution every day. 9 days delivery is fine by me.
 

jesd03

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Is UK import tax free guaranteed or were you just lucky, obviously not delivered by DHL who always find some excuse to add "Handling Fees", I would like a few Dahua as I need to replace a Hikvision that keeps resetting the video resolution every day. 9 days delivery is fine by me.
It was guaranteed as Andy first ships it to Netherlands from China not sure how but you can not track that bit. Your tracking (UPS) will only start after it reaches Netherlands and clears customs. Your parcel will look like it came from the EU and not china hence no tax or VAT.
 

CliveS

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It was guaranteed as Andy first ships it to Netherlands from China not sure how but you can not track that bit. Your tracking (UPS) will only start after it reaches Netherlands and clears customs. Your parcel will look like it came from the EU and not china hence no tax or VAT.
Very clever, now that is 'thinking outside the box', seems I now need to email kingsecurity2014@163.com for a quote :)
 

Bob27

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Fantastic service and shipping from Andy! Under two days to Minnesota! 3rd SD52C225U and I'm sure there will be more!
You cannot go wrong ordering from Andy!
First post here, however I have been lurking for several months reading and absorbing all I can. Overall, I have not had many problems
setting up cams and BI thanks to the forum members here that are so willing to share their knowledge! A huge thank you to all!
 

PointLookout247

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my 2x IPC-HDW5231R-Z starlights were delivered within 4 days from placing order to NY, USA. Excellent speed and so far so good. I will provide a more in depth review once i have tested the cameras out for a little while.
 
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