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I'm having an issue with one of the cameras I bought from Andy a while back. I have day/night profiles set for the camera. Whenever I put the camera in night mode, it starts dropping connection. At first I thought it might have to do with the IR light drawing too much power, but that is not the...

I have built 2 BI systems in my 5 years here. Although I admit that I haven't been active 100% of the time, I always come for due diligence and research. There's always good info to be learned every time. I've been a fan of the Optiplex machines and would like to stick with them for future...

There's nothing (that I can find) in the v5 manual about the new profile icons. I prefer the v4 checkboxes. How is selected or unselected indicated? Is a greyed box "unselected", and the unboxed, brighter color is "selected"? In the example below, the setting is showing all profiles active...

Currently, I have BI (v4) to set all cameras to inactive by clicking the "~" profile. It's been a while since I've set-up a new camera. I've gone into the BI camera settings > schedule > unchecked "continue to display and stream while inactive", yet that one new camera is still active when...

I have a bunch of Hik's, but the one in particular that I'm working on is a CMIP3042W. I'm in the browser GUI of the camera and played with manual brightness settings, but can't figure out how to knock it back into automatic brightness. Am I missing something? Also, is it possible to make the...

I splurged (/sarcasm) and picked up a pair of these cheapie wifi cams for keeping an eye on the dog. It appears that I can only config (limited) and watch via mobile devices. I've read here and there about cams that are strictly cloud-based. Is this one of those? Because I'll be damned if I...

Does anyone here rent surveillance systems for temporary applications? I have a customer that needs something for a week. I have all the equipment to do it, however I have nothing to consider for pricing. I'm not so concerned about labor, but what are the competitive rates for 4MP cameras, temp...

Before I send an email to Ken, has anyone been successful with getting the new "zone" features to work? I've seen a few posts here and there of others having issues. For testing, I've had just 3 zones: - adjacent, but not connected - adjacent, and touching - adjacent, and overlapping But can't...

Now that I've got cameras up, settings tweaked, etc, I wanted to start setting up profiles. The first step I took to this was to have a profile for 1 of 2 ptz presets for multiple cameras. I set another profile for the other preset. These will be unscheduled profiles. Profile 1 = Preset 1 = 4...

I've messed around with min object size, contrast and object size exceeds settings, yet I still can't seem to eliminate false positives with steam from an HVAC vent. The steam blows right to the camera almost every time. Other than a duplicate camera with less sensitive settings, what are some...

I've hunted around and can't seem to find a straightforward way to easily duplicate a camera and all of it's settings. I tried import/export, but that didn't seem to import anything at all. Is there an easier way other than going through the whole camera set-up each time?

Is there any sort of module that I can add on to an existing 35+ year old system that consists of keyswitch arm/disarm and multiple door plunge switches so that it can run as it always has, yet have redundant remote control and notification via an Android app? I don't know the brand or model of...

Welp, I just had a long and detailed post that took me all day to write (in bits and pieces), and I just lost it because of an invalid web token... So, now that I am defeated, I will summarize and go enjoy a cold one! :very_drunk: I'm switching from a multi-bullet cam 460 TVL DVR system to a HD...

I just picked up a DS-2CD2032F-IW to test out and play around with before going nuts with this brand. I'm trying to set the motion area, but notice is can't be done pixel-by-pixel. I can only click and drag to select a certain square, and that usually ends up doing multiple squares, if any at...