troubleshoot

  1. DropZone

    AddToBIDB failed 121?

    Can't seem to find any info on this specific error code. My server was running great for many months, but after a power outage a while back it's been very unreliable. New storage is getting filled without moving files to archive drives as it typically does. At the root of the problem seems to...
  2. amrogers3

    Vertical black stripes on feed

    Got a Dahua IPC-T5842T-ZE varifocal turret. It was working fine, full screen then 2 vertical black bars appeared, one on each side of the picture. I read the vertical black lines appear when there is a aspect ratio problem but the picture was full screen with no black bars when I installed it...
  3. C

    Unable to connect Mobile app to server! Please help

    After going through all the steps through the app I’m unable to connect. I see that the LAN IP and WAN IP all match up to what’s on the pc. I don’t get how to troubleshoot this.
  4. bzowk

    FI8910W Troubleshooting

    Hey Guys - Got an old FosCam FI8910W that stopped working recently. When plugged in, the red LED turns on, but that's about it. No (wireless) network activity nor does the camera move. Reset button does nothing. I took it apart this afternoon and hooked it up via USB Serial - 115200 8-N-1...
  5. B

    What's causing this issue?

    I tested the camera before installing. I already redid the rj45 terminations. Is it the cable? it's a 50 foot run. what could be causing this?
  6. T

    Issues with over-allocation, gaps in continuous recording

    Hello there! Hoping to gather some input from you all. Running BI 5 on a Windows 10 VM, with 9 IP cams over Ethernet, using SSD as my DB storage and a 3.6TB WD Purple for the BI clip storage. Five of the 9 cams are set to continuous recording with triggers to alerts and was all working fine...
  7. B

    Noob Needing help with a Lorex NR 916-N NVR

    Hello, I was asked to help troubleshoot a problem with an existing Lorex system. I have no background except that I can fumble my way through things. The NVR, like mentioned in the title, is a NR-916-N. The complaint was that it wasn’t displaying camera output. On listening to it, it felt...
  8. Deadeye

    Non-Hikvision ONVIF Camera not triggering motion detection on DS-7716NI-SP / 16

    Hello, I have some Hikvision cameras connected to my DS-7716NI-SP that work great and trigger motion events just fine, but I purchased another ONVIF camera (not sure of the model) that setup just fine and I can view the video and recordings with no issues, but I just can't get it to trigger a...
  9. N

    No iOS Notifications Being Sent

    I haven't been getting notifications to iOS. At first I thought nothing of it, but now I am wanting it. Checked my settings under mobile, phone was listed, ensured box was checked for PUSH. Went into the one camera I want notifications for, went in there, turned on Alerts Tab, enable mobile...
  10. B

    Clicking Sound from Amcrest IP2M-841

    Hello All, This is my first post here, but you guys look like a very knowledgeable and helpful community. I am really hoping you can help me out. I recently began setup on a home camera network consisting of a server running Blue Iris, and 2 Amcrest IP2M-841 IP cameras, with intentions on...
  11. R

    Chromecast Not Working

    Hey all. I've got BI setup on my PC with stunnel running and a self-signed cert, and I'm able to view my cams through the BI app remotely and locally, but I can't seem to get casting to function no matter what I do. Every time I cast, whether it's a single camera I'm casting or a group/all...
  12. cwebber

    LaView NVR (LV-N9808C8E) and Lorex (LNZ32P4) Cameras

    Hey all, We have had the LaView NVR setup with 4 LaView IP cameras and 1 LaView PTZ for awhile (I wasn't the one who originally set it up). I decided to try to add a few more cameras for more viewpoints. I purchased Lorex PTZ cameras (which state they are ONVIF Compliant as is the NVR). I've...
  13. P

    Dahua HDBW4431R-ZS cannot connect...

    Hi guys, I'm hoping maybe yous can help me... So this weekend I took my first plunge into the world of PoE ip cams. I bought some cat 6 cable and almost broke my back pulling it from my basement all the way to my attic where I'll be putting a PoE switch and hopefully a few high-quality IP cams...
  14. S

    using cameras motion detection

    Hello! I have a bunch of Dahua cams that are ONVIF 2.4.1 and I can't seem to get the motion detection portion to work using the cameras motion detection and not BI motion detection. How can I troubleshoot this exactly? thanks....