Dahua NVR Stopped sending emails

Discussion in 'Cameras, NVR / DVR's, hardware & more' started by Peter Lea, Jan 24, 2019.

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  1. CaliGirl

    CaliGirl Pulling my weight

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    Tried two gmail accounts and both of them say this option is not available. I did a google search and can't figure out why. What gives?
     

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  2. Sirty

    Sirty Young grasshopper

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    Try turning off two-factor authentication and see if it allows you to create an app password.
     
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  3. Peter Lea

    Peter Lea n3wb

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    You'll be more likely to use a Google account (smtp.gmail.com) port (587) and protocol (TLS)
    without worrying about apps password or less secure application authorization but try the TEST several times at 30-second intervals.
     
  4. RichardCam

    RichardCam n3wb

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    I was using Google but it also stopped. Tried outlook and it worked straight away. Google must have blacklisted my ip
     
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  5. icecoffee

    icecoffee Getting the hang of it

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    Same here.
     
  6. mikeynags

    mikeynags Young grasshopper

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    Google still working here. Nothing has changed that I can tell. Definitely nothing on the BI server has changed.
     
  7. ad24

    ad24 n3wb

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    same problem here, stopped working in the evening now 2 - 3 days ago...

    Can't get it up again, tried with gmail new account, yahoo account, my own hosting account (like pop3),.... all the same.
    Will there be an update on the internet of protocols or something?????

    I think the problem is the DAHUA NVR... but were can you find that info??
     
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  8. rscole

    rscole n3wb

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    Just thought I would add that I am seeing the same problem with my Dahua Camera and NVR SMTP settings. Does not matter TLS/SSL, stmp.gmail or other server settings. 2FA on or off, app sepcific passwords etc. Nothing seems to work as of the 6th of June.
    All settings and tests Ive done, DO work with the Hikvision camera I have.
    All are situated at the same site, same network, same external ip address.
     
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  9. icecoffee

    icecoffee Getting the hang of it

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    That's what my thought too. Also push notifications are stop working where it work before. Nothing change on my settings.
     
  10. freshcoast

    freshcoast n3wb

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    I noticed my cameras stopped emailing events on June 6th. Test emails now fail from both Dahua and Amcrest cameras. I've been sending them via a GSuite account specifically for the cameras for a long time now. I also have a FreeNAS server that sends alert messages via the same account and those emails continue to go through without any issue. The mail headers between the camera and NAS messages are only slightly different, so I can only guess that Google is blocking the emails based on those headers or the content of the emails.
     
  11. AviCo

    AviCo n3wb

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    Same here , stop receiving email since 6/June,
    I verify email configure correctly (no change) .
    I tried changing to SSL/NONE - nothing....
     

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  12. John Simson

    John Simson n3wb

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    Same here. Emails stopped on June 6th. Can't find a way (yet) to get them flowing again - used different email account, etc.
     
  13. AviCo

    AviCo n3wb

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    I just created new Yahoo account and tried smtp it - not working,
    so the cause of this is NOT Gmail for sure ,it somehow related to Dahua ,
    which is even more strange ... how come and why Dahua can block smtp ?
     
  14. Sirty

    Sirty Young grasshopper

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    It's most likely Gmail. I've been using my Yahoo account since Gmail stopped working and it's been sending notification emails like normal.
     
  15. AviCo

    AviCo n3wb

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    Good bews...
    Just recivied an answer from dahua support :
    Thank you for your information, your case number 648255
    In regards to your issue, Google email TLS protocol has been updated. Therefore, we are having compatibility issues. Because multiply product lines involve in this issue, they will give us the firmware fix and upgrade plan probably tomorrow.
    We will keep you update Avi,
     
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  16. Kerry123

    Kerry123 n3wb

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    Whew, glad its not just me! My Dahua NVR no longer sends emails either, last alert sent was on June 6.
    Thanks AviCo for the update, this has saved me a lot of fruitless effort!
    Cheers
     
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  17. SvenVD

    SvenVD Young grasshopper

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    Anyone knows of where to get the dahua firmware updates?
     
  18. ad24

    ad24 n3wb

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    mm, also isnt there a place on the internet were Dahua put info/news ? It would be much easyer that way...

    atm still not working here, even not with my Outlook account.
     
    Last edited: Jun 15, 2019 at 2:12 PM