Wow I would have thought the 9 seconds would have done it. What is the maximum trigger/alert duration set to?
Let's try some other troubleshooting
Are you recording triggers only?
Try recording continuous + triggers and see if that makes a difference.
Have you tried deleting the camera in BI and re-adding? Sometimes things go wonky and a delete/re-add fixes it.
Let's try some other troubleshooting
Are you recording triggers only?
Try recording continuous + triggers and see if that makes a difference.
Have you tried deleting the camera in BI and re-adding? Sometimes things go wonky and a delete/re-add fixes it.