Review-I'll be the guinea pig for the new SD59225U-HNI PTZ.
- Thread starter looney2ns
- Start date
n0xlf
Getting the hang of it
- Jan 19, 2017
- 59
- 38
I'm ordering some other things from him, so I was under the impression that he would be replacing mine along with these other shipments...I checked with Dahua in the US just for fun, and (not surprisingly) they didn't want to have anything to do with it. For my mounting situation (corner mount) I may just be able to tweak the corner mount itself. Those just arrived today so I need to pull them out of the box to see. For those mounting against something flat, shimming is going to create weather infiltration in the long run unless you seal it all up and keep up the maintenance on that seal.
hmjgriffon
Known around here
n0xlf
Getting the hang of it
- Jan 19, 2017
- 59
- 38
It's not that shimming wouldn't work, but for most of us these cams will be up for many years and having a semi "ghetto" install just isn't very appealing...Based on the photo above, that would be a awful lot of silicone too - I agree that it still looks off, even shimmed. Could just be the pic, but..
hmjgriffon
Known around here
wantafastz28
Getting comfortable
It's not wrong... you should silicone it anyways....
and yes you paid a little over 500... remind yourself where else you could get the same camera that cheap and what kind of service you would get...
I'll take Andy, add 2 washers and silicone vs a more expensive vendor that I can complain to on a minor issue and probably get nowhere.
wantafastz28
Getting comfortable
It literally is one small washer for each top hole to make it true and minimal silicone, which should be used anyways....i don't understand what the big deal is...such an easy fix.
fenderman
Staff member
- Mar 9, 2014
- 36,892
- 21,407
Then send it back, it looks like a manufacturing defect, so i doubt there is anything he can do...otherwise wait for replacement parts.
This can be a problem, i never get the feedback for this before, so i will send some new bracket out for you.
As we checked here, this is dahua porblem. Will ship some brackets out, just leave message for me if anyone needs to change, just send me a private message.
With your shipping address and contact No. via ship a little slow way for these. I have some old stocks here for this bracket, should be OK.
hmjgriffon
Known around here
Just calm down, i have to find the right bracket to replace or else still the same defective ones, have to find the right batch firstly. I reported this to dahua, hope have some news soon.
n0xlf
Getting the hang of it
- Jan 19, 2017
- 59
- 38
No wonder you are so popular on here! Incredible customer service, even from so far away...
Buddy, can send me more pics ? I need to make some explanation to them, they are little stupid.
hmjgriffon
Known around here
n0xlf
Getting the hang of it
- Jan 19, 2017
- 59
- 38
Here are 3 sets of pics from 3 different people, including myself:
I'll be the guinea pig for the new SD59225U-HNI PTZ.
I'll be the guinea pig for the new SD59225U-HNI PTZ.
I'll be the guinea pig for the new SD59225U-HNI PTZ.
n0xlf
Getting the hang of it
- Jan 19, 2017
- 59
- 38
Andy, if you happen to have a small bubble level, or bubble level app on your phone that you can set on the side and/or top like these pics just to double check, might be helpful. I'd hate for you to ship a bunch that are the same...Kind of difficult to tell from your pic if they are any different.
n0xlf
Getting the hang of it
- Jan 19, 2017
- 59
- 38
@EMPIRETECANDY - I think so, but you might want to double check either with a bubble level or send some pics like above (plate flush on something, pipe flush on something) to double check.