Okay, I just figured it out on my camera. I was also messing with Special Presets 93 and 94. The seller told me this toggled the Zoom Display On and Off. Special Preset #93 actually turns on the Preset Display On and #94 Turns the display Off. I was trying to get the zoom display turned on, so I was messing with this setting. I don't think the camera is communicating with China, though, I guess you never know.
Yes, and I prefer to err on the side of caution. Nothing like having someone with a backdoor to your LAN.
They worked some magic to reset the camera and they logged in. I am now able to login to the camera using IE 11 Windows 7 (they lied) and I am also able to login via CMS and "muck" around with the settings.
I agree with @Ssayer. While your feedback is absolutely vital to the rest of us - so we know what to look for, every manufacturer will have issues. For so many systems to fail on yours seems like it might be an electrical/power supply issue. Have you measured the output of the adapter? I would think that if the voltage is too low, features would start to fail. Just a guess.
vincenttor:
If I could have spotted your post about the timeout, I could of saved You some grief. I ran into the same problem with a hikvision cam, took me about a week to figure it outOk, so I've been working diligently to solve the "login timeout" error message each time I tried via CMS or IE to access the camera configuration. I spent hours "mucking" around with all different types of things.
Finally, today I got Sunba to respond by logging into my BI server via Teamviewer. It turns out that the media port (34567) was set to 80 which conflicted with the HTTP port 80.
Once that was completed, I was able to add the camera to BI using the setting posted in this forum. (BTW: I am running BI 3.66). I am now able to use the PTZ and focus controls in BI. All is well. will try some presets now.
I have to get busy now and mount the camera outside and then "muck" with the IQ and motion detection.
Thanks all for your help and suggestions. Geez, in a matter of minutes all of the frustration and disappointment was relieved .. Thanks Sunba!
I hope this helps someone else avoid such a problem.
No harm, no foul Covack, hopefully our experience will prevent someone else from experiencing the grief. Sunba "customer service" should have responded sooner and saved about a week of grief. I had to file (and later cancel) a dispute with AliExpress to get them to respond appropriately ... I shouldn't have had to do that. I'm happy the camera is as good as many members have declared.
When I got my camera, the Sunba selections in Blue Iris did not work for me, so that is why I ended up using the "xmeye" selection that is recommended earlier in this thread. I recently updated my Blue Iris to version 4.2.9.1 x64, but I haven't tried the Sunba selections to see if anything as changed. If they work for you, please let us know.
I haven't seen any official spec's on the camera's mount. You can see the base of the mount on the pictures I posted at the beginning of this thread. It is approximately just under 5 inches in height, and just slight over 3 inches in width. It might not be clear from the photo I posted, but there are 2 places on the base of the mount that you can use to thread the cable through the base of the mount. Vincenttor's installation thread contains pictures of a custom mount made for this Sunba camera.
