Hi
On January 2019, I successful attempt to update my VTO2000A firmware to version
4.000.0000000.5.R.20181030.
Today I noticed that a new version was available (
4.300.0000000.1.R.20190305) and tried to update the firmware again.
As you can see I can access the VTO2000A using a browser at IP 10.0.5.245:
View attachment 70329
But no matter the version of ConfigTool I use, I never reach the Upgrade button to start the process.
For instance, version 5.000.0000000.2 do not find any device:
View attachment 70330
Version 5.000.0000000.0 finds the VTO2000A in the "Modify IP" tab...
View attachment 70331
... but in the "Upgrade" tab the device do not appear besides being found:
View attachment 70332
Even using older versions like the 4.09.0, my device is not detected:
View attachment 70333
The only one that allowed me to reach the upgrade stage was version 3.20.0 but only if I specify the IP:
View attachment 70334
But unfortunately after choosing the desired firmware bin file the process gives me an error:
View attachment 70335
I read that the new Windows 10 can have so problems detecting the devices, so I repeated these tests in a Windows 7 machine with the same results!
So, what is going on???
Why I can not upgrade my current firmware?
Any suggestion is welcome!
Many thanks.