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  1. allypally

    Playback via browser no longer able to fast speed

    Has anyone come across an issue when viewing playback via a browser (both Chrome and IE) that the playback speed is only selectable x1 and frame by frame? When I last used a browser for playback, I was able to playback at normal speed, or by clicking the fast peed arrow able to playback at much...
  2. allypally

    Why no image on some cameras when using Chrome?

    I generally use Chrome as my viewing and playback tool. When opening the NVR address I can view and see playback footage for all my 5 cameras. However when I login in to each camera, all except my most recent one, I cannot get images and receive the message that I need to install the plugin. My...
  3. allypally

    DS-2DE4A425IW-DE firmware issue

    Just an alert to the new firmware for the PTZ camera DS-2DE4A425IW-DE which is the current update on Hikvision's site. The Version: V5.7.3_220315 removes auto tracking from the device, and according to the release note, does not support downgrading to previous version. It also removes the Zoom...
  4. allypally

    Google Chrome for downloading playback

    I have upgraded (?) to Win11 and therefore lost the ability to use Internet Explorer as my console. I have not been able to successfully use MS Edge, even with IE emulator, as it continues to ask for the plugin, which I have downloaded and installed. I therefore use Google Chrome, but it has...
  5. allypally

    New PTZ cam crashing Chrome browser.

    I have had to replace my PTZ cam with a new DS-2DE4A425IW-DE. Problem is that I am having issues with viewing it in my Chrome browser (I have the IE emulator plugin). In total I have 5 cams. When I disconnect the new PTZ, the viewing is fine, for the other 4 cams, in Chrome, but when I add the...
  6. allypally

    Hikvision PTZ - Cam will not track

    Just hookedup a new DS-2DE4A425IW-DE PTZ camera to my NVR which is running 4 other standard HIK cams. The new cam activated with plug and play, displays as it should, playsback as it should, but does not track moving objects. I have configured the ptz settings in "smart tracking" to "Enable...
  7. allypally

    Playback timeline differs from live view time

    I have 5 Hikvision cams running through a Hikvision NVR. Since DST came into effect last week, when in LIVE view all cameras are displaying the correct local time. However, when I enter the PLAYBACK screen, the cameras still display correct time but the playback timeline is out by 1 hour. For...
  8. allypally

    Playback issues with IE and Chrome

    The setup is a Hikvision 8 port NVR and 2 Hikvision Cams. All connected by CAT6A cable. When displaying on the NVR monitor or IVMS-4200 live view and playback is fine. However, when connecting to the NVR via IE or Chrome, although live view is OK, playback will not run. I receive a "long...
  9. allypally

    Daylight saving time

    I have an issue with my NVR display. Currently have all cameras displaying current (correct) time. However, when using PLAYBACK, the timeline is out by 1 hr. i.e. cameras display 1:00am where playback shows 12:00 In timesettings I have set to NTP and left DST as OFF. Anyone know how to align the...
  10. allypally

    DS7618 - default to VGA

    My NVR is setup with 2 video outputs. One to a VGA connected monitor, and the other to several TV outlets via HDMI. When I reboot the NVR, the menu's are displayed on the HDMI connected screens. I want the menus to display on the VGA connected monitor, which is located near the NVR. The HDMI...
  11. allypally

    How to remove unwanted data from live image

    I am referring to the text that is circled. I cannot see anywhere on my NVR or Camera interface that refers to it. I do not wish to see it.
  12. allypally

    Hikvision web access via Internet Explorer

    Hi, all of a sudden I get a "NO PLUGIN DETECTED" message when attempting to connect to my NVR via Internet Explorer. I have checked and reinstalled WebComponents.exe but no change. Yesterday everything was working fine. Any ideas? The access works on a different PC, so the Hikvision component...
  13. allypally

    Problem capturing photo image.

    Newbi so please be kind. I have a NVR 9608Ni which runs 5 cams. In playback mode I attempt to capture an image. I receive a "capture succedded" message which points to a C:\\users\xxx\web folder. When I check the C: drive there is no such folder "web" in that path. Any suggestions? Where are my...
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