alastairstevenson
Staff member
Thanks for the help, tried all those in the different variations but no luck. Contacted Hikvision support they provided me with the input key but it would not work and emailed them back then got the reply "The Serial Number of the device that you purchased is NOT from the USA authorized distributor." and they told me to contact the person I purchased them from and I have. I think I am just going to get a refund at this point. Can anyone recommend a good US reseller for Hikvision?
Hi, I have forgot my admin password of my iVMS-4500 app on android how to recover, on other devices it's working fine, all my cameras working it's on LED and other mobiles, please help me to recover my password!