PTZ fails after firmware update

ulliulla

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Hallo Oleglevsha
Du hast mir schon im Forum mit der Firmware geholfen.
Ich habe jetzt noch ein Problem.
Irgendwie ist mein Onvif-Protokoll verloren gegangen
Ich kann meine Kamera nicht mehr über Onvif erreichen.
Das war aber schon vor der neuen Firmware mit PTZ-Steuerung.
Ich kann die Kamera nur noch über einen rtsp:/Stream ereichen
rtsp:/192.168.1.188:554/user=admin_password=12345678_channel=1_stream=0.sdp?real_stream
Ich kann die Kamera mit keiner Handy-APP Onvif ereichen.
Wo ist das Onvif-Protokoll eingebettet.
In der Firmware oder in der Kamera selber??
Ich weiss nicht was ich da gemacht habe.
Ich hoffe mir kann einer helfen!!

Hello Oleglevsha
You have already helped me in the forum with the firmware.
I still have a problem.
Somehow my Onvif log was lost
I can no longer reach my camera via Onvif.
But that was before the new firmware with PTZ control.
I can only reach the camera via an rtsp: / stream
rtsp: /192.168.1.188: 554 / user = admin_password = 12345678_channel = 1_stream = 0.sdp? real_stream
I can't reach the camera with any Onvif mobile app.
Where is the Onvif protocol embedded?
In the firmware or in the camera itself?
I don't know what I did there.
I hope someone can help me !!
 

ulliulla

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Hello Oleglevsha
Ich habe versucht meine Kamera
mit dem Programm ONVIF Device Manager
Port 8899 zu finden.Die Suche ist fehl geschlagen.
Ich hatte früher das Onvif protocol gehabt !!
Danke das du dich gemeldet hast.
Gruss:ULLI

Hello Oleglevsha
I tried my camera
with the ONVIF Device Manager program
Finding port 8899, the search failed.
I used to have the Onvif protocol !!
Thanks for answering.
Greetings: ULLI
 

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idrism2

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Another firmware from my catalog is suitable for your camera
You can try installing this version
Hello Oleglevsha,

I have tried all your firmware but none of them install.

Camera shows that there is no PTZ ProtocolGarage.PNGGaragePTZ.PNG

Do you have firmware for this camera?
 

idrism2

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Thank you ulliua,

I have downloaded firmware from this site.

So far I have found online some firmware that the camera will except:

General_IPC_HI3516EV200_50H20AI_S38.Nat.dss.OnvifS.HIK_V5.00.R02.20200325_all - When I install this firmware there is still no option to change the PTZ protocol.
General_IPC_HI3516EV200_50H20AI_S38.Nat.dss.OnvifS.HIK_V5.00.R02.20200507_all - When I install this firmware I can select PTZ protocol to be PELCOD or PELCOP but the PTZ still does not work.
 

Oleglevsha

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idrism2

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Tinbum

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XM530_80X20_8M
V5.00.R02.00030678.10010.244500..ONVIF 2.41

I'm not sure if anyone has cameras with this firmware but it seems their is a problem with it. I have noticed that the IR lights don't seem to behave as my other similar cameras with different firmware (V4.02.R12.00035520.11012.047500..ONVIF 2.41). When zoomed out all 8 LEDs are illuminated and when zoomed in 4 are illuminated. These cameras seem to have a greater power requirement and if using a POE splitter the cameras restart when moving from one position using preset positions.

My other cameras when zoomed out have 4 LEDs on (they look like a smiley face) then when zoomed in have 4 on (2 down each side).
 
Last edited:

Dave79

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Device version: XM530_80X20_8M
Software Verizon : V5.00.R02.00030678.10010.344500.0020000
Release date: 2020-03-28 09:53:31

Please help, update the firmware for my camera on XMEye with the online update, now camera is stock in its last position and no controls are working.

I have tried to update with a previous firmware, however it always fails. Unable to do anything with this camera now. Any help would be appreciated.

Thanks
Joe.
 

ulliulla

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Hallo Dave79
Gehe auf Oleglevsha my catalog
Ich habe die gleiche Software,und bei mir geht alles wieder.
Da müßte was für dich dabei sein.

Hello Dave79
Go to Oleglevsha my catalog
I have the same software, and with me everything goes back.
There should be something for you.
 

Dave79

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Hallo Dave79
Gehe auf Oleglevsha my catalog
Ich habe die gleiche Software,und bei mir geht alles wieder.
Da müßte was für dich dabei sein.

Hello Dave79
Go to Oleglevsha my catalog
I have the same software, and with me everything goes back.
There should be something for you.
Hi
Thanks, this updated, however still can't control the camera or any functions. Any other help available?

Thanks
 

Dave79

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Hi
Thanks, this updated, however still can't control the camera or any functions. Any other help available?

Thanks
Hi.
I updated it again to check again, this is now working. Thank you very much. Thought I bricked it, al controls now working.

Thanks
Dave
 
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