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Yes, I have emailed support about this, but wanted to post in here in case anyone has any ideas on what I can do before support gets back to me. I have an older Windows 10 Pro PC (retail license) with Blue Iris installed and wanted to move my Windows 10 Pro license to a new Windows 10 Pro...

When using the console app and viewing alerts for any given camera (cameras record continuously). each thumbnail says (no file) next to the duration. Does anyone know what this means? Does it mean there is no video file that represents the alert? If so, I believe it used to refer to the...

I've had this reoccurring alert in my Blue Iris log for quite some time and it's getting really annoying and I'm not sure the root cause. I have 2 Western Digital Purple hard disk drives in my system, a 2 TB and a 6 TB. Half of my 14 drives record to 1 and the other half record to the other...

I have 2 Dahua cameras that I use for LPR duty and have the video overlay checkbox turned off (always have). These cameras only record on motion. Live video displays properly, no date/time overlay. When motion is detected, suddenly BI puts the date/time in the lower right corner (where it...

Been running the latest version solid for the last few weeks and woke up to lots of disk space alerts. Blue Iris PC is setup like the following: 1) BI_Storage E: Drive 2 TB internal Disk 2) BI_Storage2 D: Drive 6 TB internal Disk Both disks are setup to leave about 10% space available on...

In my Blue Iris PC, I currently have 2 network cards, one that communicates with my main network (where my NAS, a Synology DS1817+ with 4 network ports lives), and another network card that talks just to my camera network (different subnet). This is a headless PC that I use remote desktop to...

Here are my PC specs: Windows 10 Intel i7-6700k BI Version 5 (latest) C: drive is a SSD with BI log and db folders D: drive is a WD Purple 6 TB E: drive is a WD Purple 2 TB I have 14 cameras, 10 of which continuously write to a local hard drive (E:). Data flow goes like this: E: => D: => NAS...

Video Adapter: Intel 530 Driver Version: 25.20.100.6323 BI version: 4.8.5.3 I just installed the latest round of Windows updates, one of which was a video driver and now most of my cameras show "no signal", even though they are fully accessible on my network. They are all set for Hardware...

This happens rarely, but often enough to be concerning (about once every 6 to 8 weeks or so). The PC is Windows 10 Pro, headless, i7 6700K, and not using the latest Intel video driver intentionally because of the "CPU usage creep" bug. Anyway, here are a few screenshots of the Event Viewer...

For some reason, I am having a very difficult time getting this to work. I moved all of my IP Cameras (mixture of Dahua and HikVision) to their own VLAN, so they are intentionally isolated from my main network. So, my only recourse from the perspective of my Nvidia Shield with TinyCam Pro...

I have clips for all of my cameras that go back all the way to 5/23/18, but for some reason my alerts (the ones viewed along the right side of the console), only go back to 6/26/18 for all of my cameras. I have rebuilt the database, regenerated, etc and nothing changed. It's impossible that my...

I have a mixture of Hikvision and Dahua cameras connected to a Dlink 24 port POE network switch. Some of the cameras record to an internal WD Purple 6TB drive and some record to an internal WD Purple 2TB drive. I just updated BI yesterday and all of the "no signals" were at 0, now this is how...

Just had to share my personal experience with how great the IPC-HDW5231R-Z is in low light! Just replaced a HikVision DS-2CD3332-I with the 5231 and the difference is staggering (in my opinion). Here is the HikVision: and here is the 5231 mounted in the same spot: The HikVision was really...

This software can be horribly annoying. I always used to get an error saying the database was in use while it was trying to perform maintenance at 2:00 am...now since BI was updated a few versions ago (I am running version 4.6.1.2), I don't get that anymore but now I get this: DBCompact could...

I kept getting this error, corrupt or disk error 00000020, on my old BI computer before I decided to build a dedicated BI system. Now, I have this brand new computer with BI on an SSD, Windows 10 Pro, with nothing on it other than the OS and BI so I was hopeful it would not come back. Well...

Anyone else getting this with the latest update? Seems like there are some issues with the webserver as of late. I know the developer was working on web page compression stuff, so this might be a side effect of that.

I can't find that particular file in any of my BI folders. Hope it didn't get deleted. I'm pretty sure the movefile api wouldn't do that if the move was not successful.

I, like most of us here update my BI whenever it prompts me to do so. I also use Internet Explorer to remotely view video when I am away from home. I just noticed yesterday (apparently I don't pay close attention), the link on the webpage that says "Install the ActiveX [4.0.0.4]". I do use...

I have two HikVision DS-2CD3332-I cameras on the front of our house, one on the north end and the other on the south end. Both basically view the road but from different angles. Here is a short clip caught by camera A (north) that worked perfectly: You see a car from the left, and then a van...

I have noticed in the recent past a few cases where my BI seems to skip parts of a video recording. Here is an example of what I am talking about: The first part is me putting a chair back onto our patio, walking right to left. That records perfectly. Then, as I walk left to right, the video...

I currently have 4 Hikvision ds-2cd3332 cameras and use the latest version of BI. So I have a folder structure that looks like this: E: drive (128 GB SSD) e:\BlueIris\db e:\BlueIris\New (files stay here for 14 days) F: drive (2 TB HDD) f:\stored (files stay here for 3 months) G: drive (4 TB...