The problem is ANNKE does not post the latest firmware. I have 10 N48PAW recorders and only two have the latest V4.75.xxx firmware. The others, which are less than a yesr old, have V4.71.xxx and cannot be updated. The latest version gives the options of Human and Vehicle on the ANNKE App when playing back recordings. This is critical when trying to see what is going on remotely using the App. I also have multiple DT81DX, D961BB and N46PCK units. Only one of those has the V4.75 firmware and the App works correctly. Otherwise you have to search through the "notifications" which is absurd.
Here's the kicker. Hikvision has the V4.75 firmware on their EU website that should work with the N48PAW in question (C-R-K9B2-00). The firmware exists, yet ANNKE support always gives the same lame response
"We will develop a new firmware once the number of requests for new firmware reaches a certain level, and if the new version come out we will tell you as soon as possible."
"We are very sorry for the trouble caused by the current firmware not being able to upgrade to the V4.75.xxx, please believe that we will try our best to help you solve the problem."
Here's the kicker. Hikvision has the V4.75 firmware on their EU website that should work with the N48PAW in question (C-R-K9B2-00). The firmware exists, yet ANNKE support always gives the same lame response
"We will develop a new firmware once the number of requests for new firmware reaches a certain level, and if the new version come out we will tell you as soon as possible."
"We are very sorry for the trouble caused by the current firmware not being able to upgrade to the V4.75.xxx, please believe that we will try our best to help you solve the problem."
The C-R-K9B2-00 hardware on the ANNKE NVR matches the firmware referenced in the Hikvision link.
I can't do the update. I get an Upgrade Failed. Device model mismatches. This is what is so frustrating. I buy ten units over the past year and eight are "outdated". The firmware exists. They are just blocking it.
sent me a private message with the serial number of the standby model, I will tell you what the latest firmware is and give you a link/
ps the correct firmware should not look like this NVR_K21B2_BL_ML_
neu firmware is for OEM manufacturers like Annke and others
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What I need is the "NEU" firmware for the K9B2 version, not the K21B2. The "STD" version exists on Hikvision's website.
NVR_K9B2_BL_ML_NEU_V4.74.xxxx
NVR_K9B2_BL_ML_NEU_V4.75.xxxx
NVR_K9B2_BL_ML_NEU_V4.74.xxxx
NVR_K9B2_BL_ML_NEU_V4.75.xxxx
FrankiePibbs
n3wb
Hi all,
I've bought these cameras (x3):
it.annke.com
C800 - Telecamera IP PoE esterno 4K, microfono integrato, visione notturna a colori e IR, campo visivo di 96°, supporta RTSP, versione aggiornata
Device Name : ANNKE - C800 Esterno Cucina P1
Device No. 10
Model I91DL
Serial No. I91DL20231125XXXXXXXXXXXX
Firmware Version V5.7.1 build 230627
Encoding Version V7.3 build 230530
Web Version V4.0.1 build 221019
Plugin Version 3.0.7.16
Number of Channels 1
Number of HDDs 0
Number of Alarm Input 0
Number of Alarm Output 0
Firmware Version Property C-R-G6-0
Is that any suitable firmware from HIKVISION, as the one provided is very buggy?
Anyone other with this problem?
I've bought these cameras (x3):
C800 - Telecamera IP PoE esterno 4K, microfono integrato, visione notturna a colori e IR, campo visivo di 96°, supporta RTSP, versione aggiornata
Proteggi casa tua giorno e notte con la videocamera di sicurezza ANNKE C800, Risoluzione 8 mpx, EXIR 2.0 visione notturna, campo visivo di 96°, microfono integrato, riconoscere di persone e veicoli, supporta RTSP.
it.annke.com
C800 - Telecamera IP PoE esterno 4K, microfono integrato, visione notturna a colori e IR, campo visivo di 96°, supporta RTSP, versione aggiornata
Device Name : ANNKE - C800 Esterno Cucina P1
Device No. 10
Model I91DL
Serial No. I91DL20231125XXXXXXXXXXXX
Firmware Version V5.7.1 build 230627
Encoding Version V7.3 build 230530
Web Version V4.0.1 build 221019
Plugin Version 3.0.7.16
Number of Channels 1
Number of HDDs 0
Number of Alarm Input 0
Number of Alarm Output 0
Firmware Version Property C-R-G6-0
Is that any suitable firmware from HIKVISION, as the one provided is very buggy?
Anyone other with this problem?
the cameras are good, there are no problems with them, maybe you can’t configure them correctly, Hikvision firmware is not 100% suitable for annke cameras, or you will lose resolution or filter people and cars
FrankiePibbs
n3wb
I haven't found any software that can inform me on the People and cars warning. Nor Home Assistant or Frigate, there is any one that catch these informations?
this information. show events in the application, and nvr can work with this. If you don't know how to set up equipment, it's your problem, not the camera's.
Do you have this version to download? Because I have an older one in my camera, a friend of mine also has such a camera and he has the one with 230609.