I would not mess with the firmware. The password should still be 12345 - it doesnt make sense that they changed it...try connecting to the camera directly with your pc..Here is what is happening:
I just received this 4MP camera from China today.
I connected it to my Hikvision NVR. It was "seen" but not added because of the 192.168.1.64 address. (I am running on a 192.168.0.x network)
I tried to change the IP address thru the NVR but it requires the password. The old "12345" does NOT work on the newer firmware cameras. (Mine is 5.3.2)
I changed the address of a laptop to 192.168.1.xx and then connected and powered the camera. I started SADP.
SADP sees the camera but it will not allow an address change without the password.
I tried using the password reset tool but that didn't work either.
I realize that I could probably back the firmware to an earlier version (which would restore the 12345 password) but I'm afraid of losing some of the advanced features of this new 4MP camera.
I would not mess with the firmware. The password should still be 12345 - it doesnt make sense that they changed it...try connecting to the camera directly with your pc..
Fenderman, thanks much. I did try those things. But it will not allow me to delete any camera. And when I change the camera's address to one of those shown, the camera is never recognized at all.@ajason I havent messed with NVR setup in a while...so hopefully someone can help you with particular settings in the NVR.
You might want to try deleting one of the non used cameras, like D8 and see if it will then allow you to add your new camera. Or edit d8 with the ip address of the new cam...
So your have a broadband router at 10.0.0.1 and your NVR is at 10.0.10. OK so far. If the NVR is on a DMZ then you have a security hole and your NVR is unsecured, not good.Before I try your procedures, I want to make sure I have provided all the correct information:
1. The cameras are all connected directly into the NVR POE ports.
2. The NVR's LAN cable goes directly to my Broadband router, which is on 10.0.0.1
3. The NVR has been given a fixed address: 10.0.0.10
4. Broadband router has ports forwarded to the NVR and is DMZ'ed to another router
5. Initially, when installed, the NVR had been connected to a switch which is connected to my "main" router (not the Broadband router) which is on the 192.168.0.X range
6. When connected to the switch and then to my main router, the NVR had a 192.168.0.XX address. (But not now)
7. I don't think I have ever changed the internal IP address range of the NVR. Actually, I don't think that can be done.
Does this information alter your instructions?
First of all it is not a good idea to used fixed IP addresses that belong to a DHCP pool. Change your DHCP pool to 10.0.0.2 - 10.0.0.99. (If you need more than 98 dynamic IPs o LAN devices (now or in the future) then increase the upper limit of the DHCP. Assign to the NVR the IP 10.0.0.150. Wit this modification should continue to work as before.-- The NVR is not on a DMZ. The broadband router has certain ports forwarded to the NVR. The DMZ is to the main router which is firewalled.
-- The two cameras work fine. The NVR can be accessed over the internet and the cameras can be viewed.
1. The LAN router IP: 10.0.0.1
2. The DHCP IP pool range of the router: 10.0.0.2 - 10.0.0.252
3. The IP of the NVR: 10.0.0.10 (fixed)
4. The IP of the NVR internal gateway of the PoE switch: I don't know where this data can be found. (Just to be clear, I am using the internal POE ports on the NVR)
5. The IPs of the camera.: The IP's of the cameras are shown in the image that you commented upon: 192.168.0.2 and 192.168.0.11
First of all it is not a good idea to used fixed IP addresses that belong to a DHCP pool. Change your DHCP pool to 10.0.0.2 - 10.0.0.99. (If you need more than 98 dynamic IPs o LAN devices (now or in the future) then increase the upper limit of the DHCP. Assign to the NVR the IP 10.0.0.150. Wit this modification should continue to work as before.
I have understood correcty that all your cameras are connected the NVR PoE ports. The IP of the NVR internal PoE switch or cameras gateway (192.168.254.1 or 192.168.0.1 according to your setup) should be somewhere in the network or camera setting of the NVR native menus. I hope HIK as not removed this setting. You can verify the camera gateway from the camera network settings in the camera menus if you access the camera menus.
How do you access now the camera menus?
Can you capture all the NVR menus somehow?