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Does anyone know where I can get the power supply Delta Electronics DPS-280AB-4 A for the HIK Vision DS-7616NI-I2/16P as a spare part?

At the following URL DOWNLOAD PORTAL the file NVR_K51_BL_ML_NEU_V4.1.54_180621.zip (the Neutral version of the 20Mbytes file size) seems to be corrupt. Has anybody managed to get a valid firmware file?

I have an NVR 7616NI with 12x2CD2335 cameras connected on the internal PoE switch of the NVR. All is working more or less OK. All camera are configured to record continuous in the NVR and also locally in their local SD memory card. Also various intrusion detection and line crossing events have...

On the March 9th, 2018, at the European portal a new(er) version of the 5.5.3 firmware build 171025 has been issued. Also a newer version 5.5.4 build 171206 (the same as the one published at the UK portal) has been posted. There is another thread confirming live view problems from some users...

In the UK portal there is a new firmware version V5.5.4 171206 for G1 cameras like the popular 2CD2335. It has a new web components version. I have the following problems. The live view of the camera shows properly through the VGA/HDMI interface of the NVR, BUT it does not show OK through the...

In the HIK NVRs at the configuration>Storage>Advanced Settings>Other there is an option of "Packet Time". What is this setting?

At the DOWNLOAD PORTAL there are 2 versions of the firmware 5.5.2. One is named IPC_G1_EN_NEU_5.5.2_170905.zip and the other is named IPC_G1_EN_STD_5.5.2_170905.zip. What is the difference between these two versions?

What happens when there are multiple routers with UPNP in a LAN? 1. Each router opens UPNP (or even creates port forwards) only for the devices connected to this router OR do we have to port forward the same port at each router? 2. Can we have the UPNP function enabled at all routers, OR we must...

I have the DS-7604 NVR with 3.0.9 firmware. I tried to upgrade to fw 3.0.15 from the web interface of the NVR, from a local USB stick on the NVR, from the iVMS4200 and always get the message "Upgrade failed. Not enough memory." Then I tried the TFTP utility. When the NVR starts it responds for 3...

I have the 2CD2352 European with firmware 5.3.8 and it does not have the image rotate mode (or corridor mode called in other cameras). Does anyone have this model with possibly another firmware that has this image rotate mode?

Does anyone have the FOV angles (horizontal and vertical) of 2CD2352-I (5Mpixel) for various lenses? I cannot find any info officially at HIK sites.

Camera 2CD2352 European with firmware V5.3.8 build 151224. I have created a Microsoft virtual drive of 3GB under a Windows 7 machine. In this virtual drive I have created a directory HIK2352 and shared with every one with full control rights. In the camera NetHDD tab I created and connected...

I have an HIKVision NVR 7604NI/SEP at a remote site which is headless that sometimes the web interface is not reachable from the LAN although the LAN network interface of the NVR responds to pings, the NVR has not stopped recording, the emails generated from motion detection still works and the...

Since motion detected events are not highlighted in the timeline of the NVR during conitnuous recording, I am looking for a time lapse creation tool that will do the following: Read all the video recording files (after we download them to a PC), and create a fast paced time lapse video wherever...

I have tried unsuccessfully to configure the NetHDD of an NVR 7604NI/SEP with windows 7. Is there any specific configuration to be done in Windows 7 before the NVR NetHDD can access it? Has anyone succesfully used a NetHDD of an NVR in windows 7?

In a 7604NI/SEP NVR with firmware 3.0.9, if the web components plugin of the NVR are not installed, in the playback screen and to the left of the reverse slow button, another button appears that displays the playback transcoded stream options like resolution, bitrate and framerate. This button...

I have a 2332 connected to the PoE switch of an NVR 7604NI/SEP. I can access the web interface of the camera through the virtual host feature (192.168.1.XXX:65001) How can we access the video streams with VLC or browser of a camera or NVR without going through the web interface?

In the HIK cameras events tab nder linkage method there is the "Surveillance Center". What is this? and where is it defined?

Does anyone know what are the horizontal and vertical fields of view (HFOV and VFOV angles) of the new 2CD2342 turret 4Mpixels cameras for the different lens (4, 6, 12mm) and for the different resolutions that the camera supports?

I have been operating a 7604NI-SEP with FW 3.0.9 and one 2CD2332 camera with FW 5.1.6 (both items been european with no fimware patches) for 6 months now with no serious problems apart from the following. The system is operating completely unattended with nobody operating the NVR interface...

Since version 3.0.9 of the NVR 760XNI/SEP under the menu Configuration>Camera Settings>Schedule Settings> Advanced there is an option "Enable ANR (Cannot copy)". What is this setting doing? Aslo in the log quite frequently I get a log entry Major Type=Exception and Minor Type=ANR Record...

In the latest firmware 3.0.9 for the HIK NVR family 760XNI-SE/P, HIK has a setting for enabling the Telnet to the NVR. Does anyone know the credentials to login with telnet to HIK NVRs?

I want to telnet a HIK 7604 NVR with firmware 2.3.9 When I telnet the IP of the NVR, the NVR replies with "192.0.0.64 login:" When I enter the classic user and password combination admin and 12345 or even my own web interface password I get an "Login incorrect" error. Since the NVR replies...

The HIK cameras like the 2CD2332 which are connected to the HIK NVR (like 7604) PoE switch cannot connect to the external network and send email or synchronise their NTP. I have tried with camera firmwares up to 5.1.6 and the NVR firmware uo to 2.3.9. Has anybody resolved this problem?

All the latest IP cameras including HIKVision are doing motion detection and they are emailing a few pics upon detection. Also I understand that IP cameras are creating the video stream readily available to an internet connection through the camera UI and an Internet browser. However, when any...

Does anyone know which sensor make (brand) is used in the HIKVision cameras? Any teardown reports?

I have a HIK 2332 PoE camera attached to a HIK NVR DS-7604NI-SEP (integrated PoE switch). The NVR supplies the camera with 49-55V although the camera is specified for 12V PoE supply. Obviously the camera gets from hot in the daylight to very hot at night when the IR lights on. Is this normal...

I have the HIK NVR 7604NI-SEP with firmware 2.3.7 build 131112 and serial number that includes the string BBRR in the middle of the serial number and the camera HIK 2332 (3Mpixels) that also has the RR in the middle of the serial number. They were both purchased from Bulgaria and I have a...

The DS-2CD2332 turret camera is completely sealed without any reset button in view. I am aware about the TFTP tool to upload a firmware to a bricked camera. However, in case the IP is unknown, how can we reset the camera to default settings instead of uploading a firmware with the TFTP tool?

Before I start the updating of the firmware for the HIKVision cameras and NVRs, I would like to know what is the de-bricking process in case a firmware fails to update properly. What tools are needed? Is it possible to backup the already installed and functioning firmware from the camera and NVR...