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Troubleshooting
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J
Odd behavior / Dev backdooring people? / playing favorites for paid customers?
john123456789
Sep 17, 2017
Replies
1
Views
869
Sep 17, 2017
fenderman
Odd "aura" around moving objects
The Inspector
Apr 10, 2021
Replies
2
Views
432
Apr 10, 2021
The Inspector
S
Occasional blank/black alert jpg - external trigger
scoob8000
May 8, 2023
Replies
3
Views
430
May 17, 2023
scoob8000
S
M
Occasional blank video only on BI3 UI playback
marklyn
Sep 11, 2022
Replies
1
Views
322
Sep 21, 2022
marklyn
M
Object detection issue? glitchy video
robertsig
Apr 9, 2024
Replies
4
Views
212
Apr 9, 2024
robertsig
M
Object Detection is overriding Min. Duration (MAKE time)
MEZERR
Jul 29, 2019
Replies
4
Views
758
Jul 30, 2019
bp2008
L
NVR unable to stream 15fps videos to BI server
luder888
Apr 27, 2016
Replies
11
Views
2K
May 2, 2016
luder888
L
S
NVG589 and Delayed Push Notifications/No Image Thumbnails
sling
Jun 24, 2018
Replies
0
Views
403
Jun 24, 2018
sling
S
Numerous "Move: nothing to do" log errors?
TheWhiteKnight
Dec 21, 2017
Replies
2
Views
661
Dec 22, 2017
TheWhiteKnight
S
number of recording files larger than expected
sdetweil
Sep 18, 2016
Replies
2
Views
1K
Sep 19, 2016
sdetweil
S
J
Number of comps to install
jochem6450
Apr 18, 2017
Replies
2
Views
560
Apr 18, 2017
fenderman
H
Null pointer dereference/BI Crashing
Hetticles
Apr 6, 2020
Replies
4
Views
494
Apr 7, 2020
SouthernYankee
ns_error_not_available
GatVlieg
Jan 30, 2020
Replies
4
Views
612
Feb 10, 2020
GatVlieg
D
Now my licenses have disappeared?
Don Couchman
Jun 13, 2018
Replies
15
Views
2K
Jun 13, 2018
fenderman
B
Now I'm feeling dumb - Hourly Status Email
bob.m
May 18, 2021
Replies
2
Views
485
May 18, 2021
bob.m
B
X
Notifications not working
xyrgh
Jul 7, 2015
2
Replies
20
Views
5K
Jul 10, 2015
ruppmeister
R
E
Notification to smart phone is delayed.
EarlD
Jul 28, 2017
Replies
2
Views
2K
Aug 2, 2017
EarlD
E
Nothing is being triggered at night
Jake1979
Jun 4, 2022
Replies
12
Views
1K
Jun 4, 2022
Jake1979
P
Nothing found issue
Pastelaso
Dec 28, 2023
Replies
3
Views
363
Dec 28, 2023
Pastelaso
P
B
Note 9 No Push Notifications
Bryan Silvestri
Jan 11, 2019
Replies
2
Views
692
Jan 12, 2019
Bryan Silvestri
B
I
Note 4 Problems
integlikewhoa
Oct 27, 2014
Replies
7
Views
2K
Oct 28, 2014
fenderman
C
not working
careys
Aug 19, 2017
Replies
4
Views
738
Sep 2, 2017
looney2ns
Z
Not understandable excessively high CPU usage
zGuy
Sep 22, 2017
Replies
15
Views
4K
Sep 23, 2017
fenderman
D
Not triggering
denisestrick
Feb 12, 2019
Replies
1
Views
535
Feb 12, 2019
sc6pt0
S
C
Not the total video
CDC Dave
May 3, 2015
Replies
4
Views
1K
May 4, 2015
fenderman
A
Not sending to Sentry
andycots
Aug 18, 2019
Replies
0
Views
358
Aug 18, 2019
andycots
A
1
Not seeing labels for Deepstack in Alerts view
105437
Apr 10, 2021
Replies
15
Views
2K
May 8, 2021
wittaj
Not recording to HD, suddenly
Todd Schmidt
Jul 4, 2020
Replies
4
Views
605
Jul 5, 2020
Todd Schmidt
M
Not recording long enough
Michael James
May 20, 2019
Replies
1
Views
2K
May 20, 2019
fenderman
Not recording at night - chunks of lost time
Geomancer
Jul 2, 2020
Replies
11
Views
3K
Jul 4, 2020
Geomancer
M
Not recording as expected
mrattray
Jun 2, 2022
Replies
4
Views
437
Jun 3, 2022
mrattray
M
Not recording
Sabot
Dec 14, 2016
Replies
8
Views
1K
Dec 17, 2016
fenderman
Not receiving sms text alerts
Renro
Sep 24, 2020
Replies
3
Views
598
Sep 24, 2020
Renro
C
Not getting notifications/alerts/geofence updates on phone
Cleve
Aug 30, 2022
Replies
7
Views
563
Aug 30, 2022
Cleve
C
E
Not getting notifications on my iPhone
edstrong
Mar 1, 2023
Replies
4
Views
759
Mar 18, 2023
edstrong
E
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